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Ankita Charaya
Certified ServiceNow Consultant | CIS-RC| CIS-ITSM| CAD
About
Ankita Charaya is a Senior ServiceNow Developer at ServiceNow with over 7 years of experience in the IT industry. She specializes in providing ITIL and IT Service Management Solutions in IT Infrastructure, with expertise in the ITSM suite (Service-Now). Ankita has solid working experience on different modules of ServiceNow and has implemented scoped applications for clients on HRSD and PPM Processes. She possesses good knowledge and understanding of ITIL processes and multiple technologies and frameworks. Ankita has knowledge of Angular JS, JavaScript, and server-side coding. Currently, Ankita works as an Application Developer at ServiceNow. She has previously worked as an Associate Consultant at KPMG and as a Senior Analyst at HCL. At KPMG, Ankita worked on Project Portfolio Management module, ServiceNow Custom Application development, and scoped Applications. She was also a ServiceNow Technology Analyst with experience in implementing end-to-end Service Catalog, Incident Management, Knowledge Management, Change Management, and Problem Management. Ankita has experience in gathering requirements and converting BRD’s into technical requirements, creating implementation plans for ServiceNow enhancements, post-rollout production support, and handling bug fixes and enhancement requests. She has worked with Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, Access Control Lists, and different kinds of scripts in ServiceNow and their order of execution. Ankita has a Bachelor of Engineering and Technology degree in Information Technology from Rayat and Bahra University. She completed her schooling in Non-Medical from Border Security Force Senior Secondary School, Sri Ganganagar. Ankita has expertise in UI, JavaScript, Software Engineering, Infra, AngularJS, Web, SQL, Integration, Test, QA, and Mobile. She has relevant experience of 8.61 years.
Education Overview
• rayat bahra institute of engg. biotechnology
• border security force senior secondry school sri ganganagar
Companies Overview
• servicenow
• abn amro clearing bank
• a2zcm n.v.
• kpmg
• hcl
• axtria
• csir
• bsnl
Experience Overview
9.7 Years
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Experience
ServiceNow IRM Consultant
abn amro clearing bank | Amsterdam-Zuid, North Holland, Netherlands
2023 - 2024
Skills
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Administrative
agile methodologies
Agile Methodologies
ajax
AngularJS
Application Development
Application Programming Interfaces (API)
Business Requirements
Business Rules
C
C#
C++
C++ Language
CAD
Cascading Style Sheets
Cascading Style Sheets (CSS)
Change Management
Communication
Computer-Aided Design (CAD)
Configuration Management
Consulting
Core Java
CRM
Customer Relationship Management (CRM)
Design
Education
English
financial services
forecasting
glideajax
Glideajax
Governance, Risk Management, and Compliance (
HTML
Incident Management
infra
Infrastructure
Integration
Interpersonal Skills
IT Service Management
ITIL
ITIL Certified
itsm
ITSM
Java
JavaScript
Javascript
jelly scripting
Jelly Scripting
Jira
jQuery
JSON
kinect Xbox SDK
Kinect Xbox SDK
Knowledge Management
Linux
Matlab
Microsoft Office
Networking
Operating Systems
Peer Reviews
Portfolio Management
Pre-sales
Prioritization
Problem Management
Product Management
product manager
Program Management
Programming
Project Delivery
Project Portfolio Management
quality assurance (QA)
Reporting
Sales
Scoping Studies
Scrum
Server Side
servers
Service Catalog
service now
ServiceNow
ServiceNow AppEngine
servicenow custom applications
servicenow HRSD
ServiceNow IRM
servicenow scripting
Single Sign-On (SSO)
SOAP
Software Engineer
SQL
strategy
system administration
test
testing
ui
ui macros
Ui Macros
ui pages
Ui Pages
User Stories
Virtual agent
Web
Web Services
Windows
windows 7
Workable Solutions
workflows
Workflows
Xbox 360
Xbox One
XHTML
XML
Contact Details
Email (Verified)
chaXXXXXXXXXXXXXXXXXXomMobile Number
+91XXXXXXXXXXEducation
rayat bahra institute of engg. biotechnology
Bachelor of engineering and technology
2010 - 2014
border security force senior secondry school sri ganganagar
schooling
2000 - 2010
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