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Anmol Sahetya

Customer Success Manager at QuestionPro

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About

Anmol Sahetya is a highly experienced Customer Success Manager with over 6 years of experience in the field. Currently working with QuestionPro, he has proven himself to be an invaluable asset to the company. Anmol is responsible for ensuring customer satisfaction and retention, as well as driving revenue growth through upselling and cross-selling. Anmol's career at QuestionPro began as a Sr. Technical Support Engineer, before moving on to Enterprise Support & Customer Success. In his current role, he has been instrumental in building and maintaining strong relationships with clients, ensuring that their needs are met and their expectations exceeded. Anmol has a deep understanding of his clients' businesses and is able to provide them with tailored solutions to meet their unique needs. Anmol holds a Bachelor of Commerce degree from north Maharashtra University, which has given him a solid foundation in business principles. He has also undergone extensive training in customer service and relationship management, which has helped him to excel in his current role. Anmol is a proactive and results-driven individual, who takes pride in delivering exceptional service to his clients. He is a skilled communicator, able to build rapport with clients at all levels of the organization. Anmol is also adept at identifying opportunities for growth and expansion, and is always looking for ways to add value to his clients' businesses. Overall, Anmol Sahetya is a highly skilled and experienced Customer Success Manager, who is committed to delivering outstanding results for his clients. With his deep understanding of customer needs and his ability to build strong relationships, he is an asset to any organization that values customer satisfaction and growth.

Education

-

Companies

questionpro

tech mahindra

cybage

amazon

Experience

7.6 Years

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Experience

Customer Success Manager

questionpro

2022 - Present

Enterprise Support & Customer Success

questionpro | Pune, Maharashtra, India

2021 - 2022

Sr. Technical Support Engineer

questionpro | Pune, Maharashtra, India

2020 - 2021

Technical Support Associate

tech mahindra | Pune, Maharashtra, India

2019 - 2020

Technical Support Executive

cybage | Pune, Maharashtra, India

2017 - 2018

Customer Service Associate

amazon | Pune, Maharashtra, India

2016 - 2017

Skills

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Communication

Customer Advocacy

Customer Success

ITIL

Microsoft Excel

Operating Systems

Operations

operations

QuestionPro CX Platform

QuestionPro Research Suite

QuestionPro Survey Software

Software as a Service (SaaS)

Technical Support

Troubleshooting

Windows

Contact Details

Email (Verified)

anmXXXXXXXXXXXXXXXXXXom

Mobile Number

+91XXXXXXXXXX

Education

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