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Lead product strategy and execution across identity, Catalog, Payment, and Risk platforms, for GoDaddy and its acquired brands

Starboard Value

T-Hub

BrainWeb

GoDaddy helps the world easily start, confidently grow, and successfully run an online presence. GoDaddy was born to give people an easy, affordable way to get their ideas online. Today, we have millions of customers around the world, but our goal hasn't changed. We’re here to help people easily start, confidently grow and successfully run their own ventures - online and off!

Provider of domain registration and web hosting services

Led a risk platform that aims to prevent fraudulent 3rd party Sellers from creating synthetic identities in the online marketplace

NBC Capital

Australian Water system is the manufacture of polyethylene rainwater tanks, agricultural products, and chemical storage tanks. These products are used in industries and environmental sector companies.

Responsible for building and supporting next generation Loyalty programs for Consumer and Small Business credit cards.  Managing the strategy and roadmap for a $25MM portfolio based on marketresearch, customer analysis and close collaboration with marketing, legal and technology partners. Also supporting both - the transition of delivery teams to an agile model and the transformation of legacy platforms to a distributed rules based architecture.

Third Point

Autonomy Ventures

Gerardet

B Capital Fund

Black Capital Investments

Payment card network. It offers issuing services to merchants for payment transactions. It also offers prepaid and credit cards. It also processes transactions between merchants and issuers, offers savings accounts and consumer loans, travel bookings, and more. It also provides an app-based platform for card transaction management. The app is available on iOS and Android devices.

Product Lifecycle Execution:
Established standardized products and platform across the globe to support consistent effective customer servicing across web, email, and phone channel in 32 markets.  Managed product life cycle from inception to decline by actively decommissioning end-of-life products and replacing them with new strategic products.  Strived to improve product effectiveness through growth and maturity phase to maximize the Return on Investment for the business.   

Product Strategy and Roadmap:
Responsible for driving and executing on strategy for a portfolio of products supporting multi-channel (web, email, online and mobile) customer servicing.  Effective use of data-driven strategies  to gain insight into market trends and customer behavior and use that to fine-tune the portfolio strategy.  Successfully launched several innovative concepts in customer self-service, customer on-boarding, crisis recovery, premium offerings etc. across the globe. Introduced a novel but very successful concept of personalizing customer servicing by integrating real-time context rich data with servicing platforms. 

Client Consulting:
Led and supported several client engagements for crisis recovery, custom solution design, federal policy compliance, and joint partnership to create new products.  Provided thought leadership and technology solution to customer in diverse industries such as financial services, defense, high-tech, etc. to help mitigate the business exposure.

Partner Management: 
Manage a broad portfolio of business partners and vendors through tight contract administration, SLA management, and business reviews. Established key system metrics to manage vendors and platform SLAs globally.

Delivered over large projects and consulting engagements, working in diverse industries such as healthcare, manufacturing, insurance, travel, media, financial services etc.  Traveled to and worked with clients in India, Indonesia, Singapore, Germany, Canada, and US. Worked extensively with client executives to define platform strategies specifically around Build vs. Buy and In- vs. Outsource decisions.

Icahn Enterprises L P

Temasek

Silver Lake

Dell EMC is reshaping the industry through IT Transformation, combining leading infrastructure, data storage, hybrid cloud, and data protection solutions. The company provides product for converged & hyper-converged infrastructure, data protection, data storage, and networking. The company offers a wide range of data storage products such as all-fl

Digital transformation solution for the modern data center

BPEA EQT

Elephant Capital

Offers training and development solutions to individuals, enterprises, and institutions. For enterprises, they are providing advisory, business training, and content development services. For schools, they are providing teacher & student development, and school learning solutions.

Offers training and development solutions to individuals, enterprises, and institutions