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Anthony Sudhakar

Building customer experience through every interaction!!! Senior Manager | SaaS & Tech Domain Expert | Driving Customer Support Excellence | Transforming Operations with AI & Automation

Contact Anthony

Education

srm university

Companies

zomentum

chargebee

cisco

tcs

softmatrix

Experience

15.3 Years

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Experience

Senior Manager Customer Support

zomentum | Chennai, Tamil Nadu, India

2022 - 2023

Senior Manager - Programs

chargebee | Chennai, Tamil Nadu, India

2021 - 2022

Program Manager - Customer Experience

chargebee | Chennai Area, India

2019 - 2021

Customer Success Manager

chargebee | Chennai Area, India

2015 - 2019

Engineer- IT

cisco | Bangalore

2013 - 2015

IT HelpDesk

tcs

2011 - 2013

BDE

softmatrix

2009 - 2010

Skills

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Account Management

Analytical Skills

Application Programming Interfaces (API)

Artificial Intelligence (AI)

Automation

banking

client relationship

Client Services

Coaching

Collaboration

Communication

CRM

Customer Engagement

Customer Experience

Customer Experience Management

Customer Relationship Management (CRM)

Customer Retention

Customer Satisfaction

customer satisfaction

Customer Satisfaction (CSAT)

Customer Service

Customer Service Management

Customer Service Operations

customer success

Customer Support

Education

Help Desk Support

ITIL

Leadership

Management

Microsoft Excel

Networking

Onboarding

Operating Systems

operations

Pre-sales

Problem Solving

Requirements Analysis

SaaS

security

Service Delivery

Software as a Service (SaaS)

Strategic Leadership

Strategic Planning

Support Management

support operations

Team Building

Team Leadership

Team Management

Technical Support

Training

Troubleshooting

User Interface

Vision

Contact Details

Email (Verified)

sanXXXXXXXXXXXXXXXXXXXom

Mobile Number

+91XXXXXXXX59

Education

srm university

Bachelor's degree in Information Systems Management

2002 - 2005

Frequently asked questions

What company does Anthony Sudhakar work for?

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Anthony Sudhakar works for zomentum

What is Anthony Sudhakar role in his workplace?

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Anthony Sudhakar's role in his workplace is Senior Manager Customer Support

What is Anthony Sudhakar's tenure in his workplace?

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Anthony Sudhakar's tenure in his workplace is 1.08 years

What is Anthony Sudhakar's total experience?

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Anthony Sudhakar's total experience is 15.25 years

What is Anthony Sudhakar's LinkedIn profile?

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Anthony Sudhakar's LinkedIn profile can be found here

What is Anthony Sudhakar's email address?

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Anthony Sudhakar's email address is sanXXXXXXXXXXXXXXXXXXXom. Unlock here

What is Anthony Sudhakar's phone/WhatsApp number?

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Anthony Sudhakar's phone number is +91XXXXXXXX59. Unlock here

What schools did Anthony Sudhakar attend?

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Anthony Sudhakar has attended srm university

What companies has Anthony Sudhakar worked with?

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Anthony Sudhakar has worked with zomentum, chargebee, chargebee, chargebee, cisco, tcs, softmatrix

What are some of Anthony Sudhakar's skills?

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Anthony Sudhakar has skills in Account Management, Analytical Skills, Application Programming Interfaces (API), Artificial Intelligence (AI), Automation, banking and more.

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