About

Antonio Barros-Limon is a Customer Success Manager at Verba Software with over 10 years of experience in customer success. He is a career changer who recently graduated with a Bachelor of Science in Computer Science from the Zero to Mastery Academy and Western Governors University. He has a strong foundation in software engineering and programming principles, specializing in Python, Django, Java, and PostgreSql. Antonio is a quick learner who can master and apply new technologies efficiently. He is currently working as a Customer Success Manager at Vitalsource, where he has successfully upsold products to clients during events, implemented a new scheduling system that improved productivity in his department by 200%, and managed weekly California State Government meetings in Sacramento and Los Angeles for various agencies. He has also produced events for live webcasting and web streaming for organizations such as EBay, Apple, Microsoft, and California state government agencies. In the past, Antonio has worked as an Agile Consultant at his own firm, where he worked directly with end-users to create the vision and strategy for technical products to support the management of relationships and interactions with current and potential customers. He has also worked as a Customer Success Manager at Crowdflower Inc., where he was the primary owner of 40 customer relationships, responsible for the customer's ultimate success from their onboarding through adoption to advocacy. He provided pro-active coaching and education to improve adoption of the CrowdFlower product and built value-based relationships with customers to ensure that they remain CrowdFlower customers. Antonio's education history includes a Bachelor of Science in Computer Science from the Zero to Mastery Academy and Western Governors University. He has a strong tech stack that includes Web, Python, Django, and Java. With almost ten years of relevant experience, Antonio is looking to leverage his customer success experience into a software engineering role.