About

Anuradha Chakrapani is a Senior IT Analyst at TeamViewer with over 7 years of experience in supporting business solution software and analyzing business operations. She holds a Master's degree in Business Administration and has experience leading business requirements and business process elicitation to inform the organization’s CRM strategy and roadmap leveraging the salesforce.com platform. Anuradha is proficient in delivering key responsibilities in line with the project plan and has good knowledge of reporting and assigning severity of bugs. She has worked under extreme pressure to meet deadlines and has been involved in multiple phases of the product life cycle such as analysis, design, and testing. Anuradha has also worked with senior management to plan, define, and clarify dashboard goals, objectives, and requirements. Currently, at TeamViewer, Anuradha is responsible for creating data assets that are properly authorized and leveraged group-wide. She manages users and user roles in the analytics platform, improves and maintains data quality, and defines requirements on data provisioning pipelines. Anuradha processes operational and confidential data according to security guidelines and creates reports, in-depth analysis, as well as designing standalone analytics products. She identifies bottlenecks and recommends actions and works in expert as well as cross-functional teams. Anuradha has previously worked as an Assistant Manager IT Business at Accenture and an IT Analyst at Wipro. At Accenture, she was responsible for requirement gathering, requirement elicitation, documentation, change management, impact analysis, and risk analysis. At Wipro, Anuradha supported global business operations and gathered requirements and communicated with SMEs and managers. She was involved in participation in regular weekly project status meetings to discuss the risks involved in ongoing projects with teammates and team leads. Anuradha's education history includes a Master of Technology in Information Technology from the University of Mumbai and a Bachelor of Technology in Computer Science from the same institution. Her tech stack includes ML, Salesforce, AI, SQL, Mobile, QA, and Web. Anuradha has 10.01 years of relevant experience and aims to utilize her strong prioritization skills and analytical ability to achieve the goals of a company.