About

Anusha Hemesh is a highly motivated and results-driven Customer Success Manager with 3.85 years of experience in the technology industry. Currently working at Exotel, Anusha is responsible for ensuring that customers are satisfied with the company's products and services. She has a proven track record of building strong relationships with clients, understanding their needs and delivering solutions that exceed their expectations. Anusha is passionate about customer success and has a deep understanding of the importance of customer satisfaction in driving business growth. She is skilled in identifying customer pain points and providing effective solutions to address them. Her ability to communicate with customers in a clear and concise manner has helped her build trust and credibility with clients. Anusha's educational background includes a Bachelor's degree in Computer Science from PES University in Bangalore. Her education has provided her with a strong foundation in software development and has helped her understand the technical aspects of the products and services she works with. Anusha is a proactive and collaborative team player who enjoys working with cross-functional teams to achieve business goals. She has excellent communication and interpersonal skills, which enable her to build strong relationships with colleagues and clients alike. In her current role at Exotel, Anusha has been instrumental in driving customer satisfaction and retention. She has been able to successfully onboard new customers and ensure that they receive the support they need to use the company's products effectively. She has also been able to identify opportunities for upselling and cross-selling, which has helped to increase revenue for the company. Anusha is now looking for new challenges and opportunities to further develop her skills and expertise in customer success management. She is open to exploring new industries and is excited about the prospect of working with new clients and teams.