About

Apurva Gupta is a seasoned customer success and management consultant with over 7 years of relevant experience. As a certified Scrum Master and process improvement manager, Apurva has a proven track record of delivering exceptional results by working in tandem with cross-functional teams in challenging and competitive environments. Currently, Apurva is a Senior Consultant at Maverick Quality Advisory Services Pvt. Ltd, where he is responsible for providing strategic guidance and support to clients in the areas of customer success and process improvement. Prior to this, he worked as a Customer Support Engineer at MindTickle and as a Member Technical at ADP, where he gained valuable experience in customer support and technical troubleshooting. Apurva holds a Bachelor's degree in Electrical and Electronics Engineering from Rajiv Gandhi Prodyogiki Vishwavidyalaya. He is a quick learner and possesses excellent problem-solving skills, which have helped him to excel in his career. Apurva is passionate about working with teams to develop innovative solutions that drive business growth and achieve customer success. In summary, Apurva Gupta is a highly motivated and results-driven professional with a strong background in customer success, management consulting, and process improvement. He is committed to continuous learning and development and is always looking for new challenges to improve his knowledge and capabilities.