Aravind Mohan
Product Configuration Configuration Specialist at Sprinklr
Education
• bits pilani birla institute of technology and science
• university of kerala
Companies
• sprinklr
• obopay
• jana small finance bank
Experience
7.1 Years
Experience
Skills
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Account Management
Agile Methodologies
Agile Project Management
Analysis
Analytical Skills
auditing
Business Analysis
Business Process
Business Process Design
Business Process Improvement
Business Requirements
Business Strategy
Change Management
Client Management
Communication
Critical Thinking
Cross functional team Management
Customer Experience Management
Customer Satisfaction
customer satisfaction
Customer Satisfaction (CSAT)
Customer Service
Customer Service Management
Defining Requirements
Documentation
End-to-End Project Management
Engineering Documentation
Escalation Process
Escalations Management
Interpersonal Communication
JIRA
Key Performance Indicators
Leadership
Management
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Microsoft Word
Operational Excellence
operations
Oral Communication
People Management
Pivot Tables
Presentations
Prioritization
Process Excellence
Process improvement
Process Improvement
Process Simulation
Program Management
Project Assurance
Project Delivery
Project Management
Project Management Office (PMO)
Project Management Software
Project Planning
Project Risk
Project Teams
Relationship Building
Resource Allocation
Sales
Scope Management
Scrum
Software as a Service (SaaS)
Stakeholder Engagement
Stakeholder Management
Statements of Work (SOW)
Strategy
Team Leadership
Team Management
Teamwork
test
Test Cases
test cases
testing
User Acceptance Testing
user acceptance testing
Vendor Relations
Written Communication
Contact Details
Email (Verified)
araXXXXXXXXXXXXXXXXXXomMobile Number
+91XXXXXXXXXXEducation
bits pilani birla institute of technology and science
MBA
2015 - 2017
university of kerala
Bachelor of Technology (B.Tech.)
2010 - 2014
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