About

Archana Ashok is a highly experienced Cloud Support Engineer with over 7 years of experience in the industry. Currently employed at Amazon, she has worked her way up from a Cloud Support Associate to her current role. In her current position, Archana is responsible for providing technical support to clients using Amazon Web Services (AWS) and ensuring their smooth operation on the cloud platform. Before joining Amazon, Archana worked as a Network and System Administrator Intern at Certify, where she honed her skills in troubleshooting and resolving technical issues. She is a graduate of LFS and the East West School and also holds a degree from the University of Maryland, where she studied Computer Science. Archana's technical expertise includes cloud computing, network administration, and systems engineering. She is highly proficient in AWS, Linux, and Windows operating systems. Her strong communication skills and ability to work well under pressure make her an asset to any team. Outside of work, Archana enjoys keeping up with the latest advancements in technology and attending tech conferences. She is also an avid reader and enjoys spending time with her family and friends. Archana is a dedicated and hardworking individual who is always looking for ways to improve her skills and knowledge in the field.