About

Archana Singh is a Full Stack Content Developer with over 14 years of relevant experience in Technical Documentation, UX Writing, API Docs, Information Architecture, Docs as Code, Content Design, Content Strategy, Product Blogs, Videos, Usability Testing, DITA, and User Analysis. She is proficient in Cloud, Kubernetes, AWS, Azure, GCP, DevOps, CI/CD, IaaS, PaaS, SaaS, GraphQL, REST APIs, HTML, and Markdown. Archana has expertise in Product Enablement, including Product-led Growth, Tooltips, Help Panel, User Onboarding, In-app Help, FAQs, Surveys, Analytics & Reporting, Feedback Triage & Management. She is also skilled in Team Management, Project Planning, Recruitment, Mentoring, and Hiring. Currently, Archana is working as a Content Specialist at dyte, where she is responsible for creating technical documentation, content design, and content strategy. Previously, she worked at Harness as a Manager Technical Documentation, where she led the documentation effort for Continuous Delivery (CD), Cloud Cost Management (CCM), and Feature Flags (FF) product offerings. She also managed distributed teams and evangelized Product-led Growth (PLG) efforts to improve product adoption. Earlier in her career, Archana worked at Oracle as a Principal User Assistance Developer, where she led the documentation effort for Oracle Cloud Provisioning Platform. Archana has experience working with tools such as Oxygen, XMetal, HelpDocs, Confluence, Jira, Camtasia, SnagIT, Git, GitHub, Swagger, and Postman. She is a skilled communicator with excellent writing and editing skills and has a proven track record of delivering high-quality technical content.