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Arijit Das

Results-Driven Operations Manager | ITIL V4 Certified | Agile | Scrum| Lean Six Sigma| ServiceNow |Driving Efficiency & Innovation through Automation | Expertise in Service Desk, Incident, Problem & Change Management

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Education

• university institute of technology

• sheikhpara abdur rahaman memorial polytechnic west bengal state council of technical education

Companies

• whitehat jr

• itgenics private limited

• bookmyshow

• indianstage.in

• metalbase india

Experience

12.8 Years

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Experience

Service Operations Manager

whitehat jr | Mumbai, Maharashtra, India

2020 - 2023

Operations Manager

itgenics private limited | Bengaluru, Karnataka, India

2018 - 2020

Technical Business Operations & Events

bookmyshow | Kolkata Area, India

2014 - 2018

Operations Events

indianstage.in | Kolkata Area, India

2013 - 2014

Events & Operations

metalbase india | India

2010 - 2013

Skills

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Account Management

ADKAR

Adverse Event Reporting

Advertising

Agile Methodologies

agile methodologies

Agile Project Management

analytics

API

Application Programming Interfaces (API)

Artificial Intelligence (AI)

Automation

Business Development

business development

Business Intelligence (BI)

Business Operations

Business Strategy

Change Management

Client Development

Client Services

Commercial Operation

Communication

Confluence

Consulting

Continuous Process Improvement

Contract Management

Critical Incident Response

CRM

Customer Experience

Customer Relationship Management (CRM)

Customer Retention

customer satisfaction

Customer Service

Data Analytics

Design

E-commerce

E-commerce Consulting

E-commerce SEO

Event Management

Event Marketing Strategy

Event Planning

Event Production

Event Ticketing

Excel

Financial Operations

Global E-commerce

Incident Management

Internet of Things (IoT)

IT Infrastructure Management

IT Service Management

ITIL

ITIL Process Implementation

Jira

Jira Service Desk

Kanban

KPI Reporting

Lead Generation

Leadership

Live Event Producer

Management

Market Research

Marketing

marketing

Marketing Strategy

marketing strategy

Microsoft Excel

Microsoft Office

NBFC

New Business Development

Operational Risk Management

operations

Operations Administration

Operations Management

Power BI

Prioritization

Problem Management

Project Delivery

Project Management

Project Planning

Public Relations

Recruiting

Release Management

Risk Management

Root Cause Analysis

SaaS

Sales

Salesforce

Salesforce.com

Scrum

Search Engine Optimization (SEO)

Service Delivery

Service Operations

Service-Level Agreements (SLA)

ServiceNow

Six Sigma

Social Media

social media

Social Media Marketing

Software as a Service (SaaS)

Stakeholder Management

Strategic Partnerships

Strategic Planning

strategy

Talent Management

Team Management

Training & Development

User Experience

User Experience (UX)

Vision

Contact Details

Email (Verified)

ariXXXXXXXXXXXXXXXXom

Mobile Number

+91XXXXXXXX75

Education

university institute of technology

Bachelor of Engineering - BE

2009 - 2012

sheikhpara abdur rahaman memorial polytechnic west bengal state council of technical education

Diploma

2005 - 2009

Frequently asked questions

What company does Arijit Das work for?

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Arijit Das works for whitehat jr

What is Arijit Das role in his workplace?

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Arijit Das's role in his workplace is Service Operations Manager

What is Arijit Das's tenure in his workplace?

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Arijit Das's tenure in his workplace is 2.25 years

What is Arijit Das's total experience?

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Arijit Das's total experience is 12.75 years

What is Arijit Das's LinkedIn profile?

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Arijit Das's LinkedIn profile can be found here

What is Arijit Das's email address?

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Arijit Das's email address is ariXXXXXXXXXXXXXXXXom. Unlock here

What is Arijit Das's phone/WhatsApp number?

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Arijit Das's phone number is +91XXXXXXXX75. Unlock here

What schools did Arijit Das attend?

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Arijit Das has attended university institute of technology, sheikhpara abdur rahaman memorial polytechnic west bengal state council of technical education

What companies has Arijit Das worked with?

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Arijit Das has worked with whitehat jr, itgenics private limited, bookmyshow, indianstage.in, metalbase india

What are some of Arijit Das's skills?

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Arijit Das has skills in Account Management, ADKAR, Adverse Event Reporting, Advertising, Agile Methodologies, agile methodologies and more.

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