About

Arjun Kumar is a Senior Engineer at L&T with over 9 years of experience in the IT industry. He has extensive experience in the configuration of routers from various brands such as Huawei, HP, Maipu, D-Link, and Cisco based on client requirements. Arjun is also well-versed in troubleshooting issues related to LAN/WAN networks and providing remote installation and maintenance support for routers, switches, and firewalls. Arjun is responsible for ensuring that all complaints and requests are resolved within the Service Level Agreement and ensuring that daily activities such as Configuration Management in TTSL MPLS Network are completed within the allotted time. He has a proven track record of handling customer complaints related to packet drops, latency, reliability, and routing problems. Arjun has worked with Infosys as a Technology Analyst and with Nsight as an L2 Network Engineer in the past. He holds a Bachelor of Engineering degree in Electronics and Communication Engineering from Baba Institute of Technology and Sciences and a Bachelor of Engineering degree in General Studies from Vignana Bharathi School. Arjun's technical expertise lies in infrastructure and he has a good understanding of VPN client software installation on client machines. He is a reliable team player and is committed to delivering quality work. Arjun is always willing to provide telephonic support to customers in case of technical and software-related problems.