About

Arpit Rai is an accomplished System Engineer with over 8 years of experience in the field of Voice and Collaboration. He is currently employed at Salesforce as a System Engineer, where he works on various projects related to AWS Connect and Salesforce Service Cloud Voice. Arpit is also a certified Amazon Connect Contact Centre Consultant and a Trailhead Ranger, which are indicative of his proficiency in Salesforce and AWS technologies. Arpit has a rich work history, having worked in various roles at Salesforce, including Associate Infrastructure Operations Engineer and Senior Techforce. He has a deep understanding of AWS and Salesforce technologies, and has worked on several projects that involved the integration of these two platforms. He is experienced in developing, implementing, and maintaining complex infrastructure solutions that meet the needs of his clients. Arpit has a Bachelor's degree in Computer Science from JIET, where he graduated in 2014. He has also obtained several certifications, including AWS and Salesforce certifications, which demonstrate his expertise in these technologies. His technical skills include AWS, Salesforce, and infra, which he has used to develop and implement robust solutions for his clients. Arpit is a dedicated and hardworking professional who is passionate about technology. He has a proven track record of delivering high-quality solutions that meet the needs of his clients. He is a team player who works well with others and is always willing to go the extra mile to ensure that his clients are satisfied with his work. Overall, Arpit is a highly skilled and experienced System Engineer who would be an asset to any organization.