About

Arti Bajpai is a Technical Partner Success Manager with over 8 years of experience in the Information Technology and Services industry. She is highly motivated and passionate about achieving both personal and organizational goals. Arti is a certified ITIL Foundation Certificate holder, which showcases her expertise in IT service management. She has extensive experience in ConnectWise Manage Administrator Module, where she has successfully integrated ticketing tools with other applications like Power BI, threatlocker, Crewhu survey tool, and Nilear. Arti has also completed training in people management and Agile methodologies, making her a well-rounded professional. Currently, Arti is working as a Technical Partner Success Manager at ConnectWise, where she is responsible for ensuring successful partnerships with clients. In her previous role at Innovation Technology by Design, she was a Service Coordinator, where she was the single point of contact for customers, managed ConnectWise calendar appointments, and created service tickets for technical support staff. At ITSC, she worked as an Information Technology Project Coordinator, where she was responsible for testing, reporting client issues, and verifying customer issues reproduction. Arti holds a Bachelor's degree in Engineering from Truba Institute of Engineering and Information Technology Bhopal and a Higher Secondary degree in Maths Group from Kopal Higher Secondary School, Bhopal. Her technical skills include test and integration, and she is always eager to learn and adapt to new technologies. Overall, Arti is a dedicated and skilled professional with a strong background in IT service management and project coordination. She is a valuable asset to any organization and is always striving to deliver exceptional results.