About

Arun Augustine is a highly skilled Senior Software Engineer at CGI with over seven years of professional experience in the GIS (Geographic Information System) field. He is an analytical, meticulous, and quality-oriented professional with an eye for detail. Arun's expertise lies in GIS Software Design, Analysis, Coding, Testing, and Maintenance. He has developed applications related to Energy Distribution and Telecommunication, integrating systems with other enterprise interfaces. Arun has been instrumental in business development by preparing proposals and answering RFPs to meet client's automation requirements. He has relevant experience in creating robots to automate repetitive processes using WinAutomation Application. Arun is an expert in client management and possesses experience in interacting with client organizations across IBM working as an Engagement Manager. He is resourceful in analyzing, interpreting, and modeling data to identify patterns and solutions while drawing relevant conclusions from the reports and providing the same to senior management and clients for critical decision making. Arun has experience in conducting and managing Learning & Development (L&D) for the practice. He has worked with IBM as a Senior Application Developer, identifying bugs and deficiencies in the customized General Electric(GE) product, and working on resolving them in accordance with quality accredited standards. Arun has also led the Automation team to develop RPA solutions using the WinAutomation tool. He has created Application Information Documents and mentored junior members in the team. As an Engagement Manager at IBM, Arun managed the relationship with the client throughout the project duration, acting as the main point of contact between client and IBM. He managed resource planning and addressed resource performance issues. Arun coordinated activities across teams such as business development and IT for timely releases. He managed client escalations to ensure timely resolution and worked as the focal point during multiple client GIS transformation initiatives capturing new requirements and coordinating change management with the delivery team. Arun holds a Bachelor of Technology (BTech) in Electrical, Electronics, and Communications Engineering from Amrita University. He completed his ISC in Computer Science from St. Joseph's Boys High School, Bangalore, and his schooling from St. Thomas Public School. Arun has a relevant experience of 10.03 years and is proficient in Software Engineering and Testing.