About

Arun Mishra is a Senior Integration Engineer at Airtel Africa (Unify Technologies) with over 6 years of relevant experience in the fintech industry. He is a continuous learner and DevOps enthusiast with a passion for digital payments and mobile financial services. Arun's expertise lies in interacting with customers, both onsite and offsite, gathering requirements and data, writing and presenting briefings, and contributing to the complete deployment process. He proactively monitors product, services, and site performance, uptime, availability, and analyzes logs/metrics. He performs data analysis, testing, debugging, audits, disaster recovery, and problem resolution. He is skilled in creating and running automated functional and data-driven tests using tools like RestMan/soapui. Arun also researches and evaluates technology solutions and presents recommendations for improved system operations. Arun is responsible for implementing mobile money-based systems and applications (m-Commerce and top-up) along with third-party products like USSD, IN, SMSC, Billing, etc. He is also responsible for the setup and uptime of large Linux deployments. He performs incident analysis, root cause analysis, troubleshooting, and identification for permanent resolutions. Arun's technical skills include team and vendor management, database management using MYSQL and Redis, configuration tools like Ansible and Terraform, scripting using Shell, containerization, and orchestration using Docker and Kubernetes, monitoring/alerting using ELK, Grafana, and APM, CI/CD using Jenkins and Git, and deployment methodologies. Arun's past experience includes working as a Software Engineer at Paytm, where he handled login and authentication processes and profile management processes for various Paytm products. He also worked on system issues and backend level escalations related to profile and login issues. Arun was responsible for maintaining multiple environments like UAT, STAGING, and PROD and worked with the product team to provide data. He also worked as an intern at Profound Edutech. Arun holds a Bachelor of Engineering (B.E.) degree in Electrical, Electronics, and Communications Engineering from Rajiv Gandhi Prodyogiki Vishwavidyalaya.