About

Arun Tomar is a highly skilled and dedicated System Engineer at Aricent with over 5.7 years of experience as an Application Support Specialist. He is ITIL Foundation Certified and possesses exceptional analysis and support skills for various applications. Arun is technically competent and results-driven, with a superior work ethic and a track record of client satisfaction. In his current role at Aricent, Arun is involved in IT applications support/management, assisting in ITIL change/problem/incident management, continuing services improvement, data analysis/reporting, liaising with development teams to identify bugs and missing application/tool functionality, documenting solutions to known issues, mapping and documenting interfaces between legacy and new systems, and resolving day-to-day application issues. He also provides training and user manuals to end-users of a new system, performs requirements analysis, functional testing, configuration, application flow analysis, training and documentation, and SLA improvement. Before joining Aricent, Arun served as an IT Applications Consultant at JK Tech, where he was responsible for IT applications support/management, data analysis, liaising with development teams to identify bugs and missing application/tool functionality, documenting solutions to known issues, mapping and documenting interfaces between legacy and new systems, resolving day-to-day application issues, providing training and user manuals to end-users of a new system, performing requirements analysis, functional testing, configuration, application flow analysis, training and documentation, and SLA improvement. Arun started his career as an Oracle Trainee at Microcell Systems Pvt. Ltd. He holds a Bachelor of Engineering degree in Computer Science from RGTU and completed his HSSC from MP Board in Maths. He also completed his Intermediate from MP Board Ashta. Arun has a strong technical background and is proficient in using various technologies. He is a quick learner and is always eager to learn new things. He is a team player and has excellent communication skills. With his technical expertise and dedication, Arun is an asset to any organization that he works for.