About

Arvind Ganesan is a seasoned product strategist with a strong background in software engineering. He is currently the VP of Product at Hiver, an email collaboration platform for businesses. Arvind has extensive experience in building differentiated SaaS products with a key focus on Do-It-Yourself (DIY) user experience. Arvind has a demonstrated history of architecting web and mobile solutions, making him a valuable asset to any organization looking to develop innovative products. He has previously worked as the Head of Product at Hiver and as a Product Manager at Freshworks, where he was responsible for the analytics product for Freshdesk, a cloud-hosted (SaaS) customer support software with over 150,000 customers worldwide. Arvind is also an inventor of a patent for a differentiated help desk feature involving multiple agents in a single issue with an intuitive attribution of accountability, visibility, and resolution credits. Arvind holds a Master of Business Administration (MBA) from the Indian School of Business and a CORe from HBX | Harvard Business School. He also has a Bachelor of Engineering in Computer Science from Anna University and a High School degree in Science Group (Computer Science) from International Indian School Dammam. Arvind's tech stack includes experience as a Senior Software Engineer, Product Manager, Mobile, and Web. With almost 10 years of relevant experience, Arvind is a highly skilled and knowledgeable product strategist who can drive product innovation and growth for any organization.