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Arvind Kumar Rao

Lead Software Engineer @ Freshworks | Design, Develop and Build | Ex-Genesys

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About

Arvind Kumar Rao is a Full Stack Developer and Lead with over 9 years of experience in enterprise software development, web development, Cloud deployments, CI & CD, and architecture design. He is currently working as a Technical Lead at Genesys, where he has contributed significantly to the product lifecycle and development of various projects, including the SIP Feature Server and Voice Microservices. Arvind's technical expertise includes Java, Spring, Nodejs, Docker, Kubernetes, Microservices, and DevOps. He is passionate about software development and research, cloud platforms, Kubernetes, DevOps, and architecture design. Arvind has also designed and developed deployment architectures for various projects, including Genesys SIP Device Management in Cloud (AWS). Arvind's contributions to the development of Genesys SIP Feature Server have been significant. He has improved Voicemail call throughput to 10 times more, designed and developed Stats and Resiliency monitoring matrices with Prometheus and Grafana, and developed support for TLSv1.2 and above protocols. Arvind has also designed and developed support for graceful shutdown of SIP Feature Server and developed Bulk Upgrade framework for SIP Feature Server with Python. Arvind has a Bachelor of Technology degree in Computer Science and Engineering from the National Institute of Technology Calicut. He has also completed his High School education from Jawaher Navodaya Vidyalaya Gauriganj Sultanpur. Arvind's tech stack includes Senior Software Engineer, Microservices, NodeJS, Java, Kubernetes, DevOps, Docker, Spring, Javascript, AWS, and more. With relevant experience of 9.78 years, Arvind is a skilled professional who is passionate about software development and research. His technical expertise, coupled with his experience in enterprise software development, makes him a valuable asset to any organization.

Education Overview

nit calicut national institute of technology calicut

jawahar vavodaya vidyalaya gauriganj sultanpur

jawaher navodaya vidyalaya gauriganj sultanpur

Companies Overview

freshworks

genesys

Experience Overview

7.2 Years

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Experience

Lead Software Engineer

freshworks | Hyderabad, Telangana, India · On-site

2023 - Present

Technical Lead

genesys

2022 - 2023

Lead Engineer

genesys | Hyderabad, Telangana, India

2020 - 2022

Senior Software Engineer

genesys | Chennai, Tamil Nadu, India

2017 - 2020

Skills

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Amazon Web Services (AWS)

Application Programming Interfaces (API)

Automation

AWS Command Line Interface (CLI)

Azure

Cassandra

CI/CD

Code Review

Collaboration

Communication

Confluence

Containerization

Continuous Integration

Creativity

customer satisfaction

Design

designer

DevOps

Distributed Systems

Docker

Education

Elastic Search

Git

GitHub

Grafana

Hiring

html

Integration

Java

Javascript

Jenkins

Jira

JSON

Kubernetes

Leadership

Microservices

Microsoft Azure

MongoDB

Mongoose

Node.js

NodeJS

NoSQL

operations

Problem solving

Product Management

product manager

Prometheus

Python

sdlc

Search

Senior Software Engineer

servers

Software Development Life Cycle (SDLC)

Software Engineer

Software Engineering

Spring

SQL

test

testing

Troubleshooting

Version Control

Web

Contact Details

Email (Verified)

arvXXXXXXXXXXXXXXXXom

Mobile Number

+91XXXXXXXX49

Education

nit calicut national institute of technology calicut

Bachelor of Technology (B.Tech.)

2009 - 2013

jawahar vavodaya vidyalaya gauriganj sultanpur

Intermediate

2007 - 2009

Frequently asked questions

What company does Arvind Kumar Rao work for?

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Arvind Kumar Rao works for freshworks

What is Arvind Kumar Rao role in his workplace?

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Arvind Kumar Rao's role in his workplace is Lead Software Engineer

What is Arvind Kumar Rao's tenure in his workplace?

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Arvind Kumar Rao's tenure in his workplace is 1.00 years

What is Arvind Kumar Rao's total experience?

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Arvind Kumar Rao's total experience is 7.17 years

What is Arvind Kumar Rao's LinkedIn profile?

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Arvind Kumar Rao's LinkedIn profile can be found here

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Arvind Kumar Rao's email address is arvXXXXXXXXXXXXXXXXom. Unlock here

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Arvind Kumar Rao's phone number is +91XXXXXXXX49. Unlock here

What schools did Arvind Kumar Rao attend?

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Arvind Kumar Rao has attended nit calicut national institute of technology calicut, jawahar vavodaya vidyalaya gauriganj sultanpur, jawaher navodaya vidyalaya gauriganj sultanpur

What companies has Arvind Kumar Rao worked with?

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Arvind Kumar Rao has worked with freshworks, genesys, genesys, genesys

What are some of Arvind Kumar Rao's skills?

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Arvind Kumar Rao has skills in Amazon Web Services (AWS), Application Programming Interfaces (API), Automation, AWS Command Line Interface (CLI), Azure, Cassandra and more.

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