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Arvind Kumar Rao
Lead Software Engineer @ Freshworks | Design, Develop and Build | Ex-Genesys
About
Arvind Kumar Rao is a Full Stack Developer and Lead with over 9 years of experience in enterprise software development, web development, Cloud deployments, CI & CD, and architecture design. He is currently working as a Technical Lead at Genesys, where he has contributed significantly to the product lifecycle and development of various projects, including the SIP Feature Server and Voice Microservices. Arvind's technical expertise includes Java, Spring, Nodejs, Docker, Kubernetes, Microservices, and DevOps. He is passionate about software development and research, cloud platforms, Kubernetes, DevOps, and architecture design. Arvind has also designed and developed deployment architectures for various projects, including Genesys SIP Device Management in Cloud (AWS). Arvind's contributions to the development of Genesys SIP Feature Server have been significant. He has improved Voicemail call throughput to 10 times more, designed and developed Stats and Resiliency monitoring matrices with Prometheus and Grafana, and developed support for TLSv1.2 and above protocols. Arvind has also designed and developed support for graceful shutdown of SIP Feature Server and developed Bulk Upgrade framework for SIP Feature Server with Python. Arvind has a Bachelor of Technology degree in Computer Science and Engineering from the National Institute of Technology Calicut. He has also completed his High School education from Jawaher Navodaya Vidyalaya Gauriganj Sultanpur. Arvind's tech stack includes Senior Software Engineer, Microservices, NodeJS, Java, Kubernetes, DevOps, Docker, Spring, Javascript, AWS, and more. With relevant experience of 9.78 years, Arvind is a skilled professional who is passionate about software development and research. His technical expertise, coupled with his experience in enterprise software development, makes him a valuable asset to any organization.
Education Overview
• nit calicut national institute of technology calicut
• jawahar vavodaya vidyalaya gauriganj sultanpur
• jawaher navodaya vidyalaya gauriganj sultanpur
Companies Overview
• freshworks
• genesys
Experience Overview
7.7 Years
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