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Arvind Kumar Rao

Lead Software Engineer @ Freshworks | Design, Develop and Build | Ex-Genesys

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About

Arvind Kumar Rao is a Full Stack Developer and Lead with over 9 years of experience in enterprise software development, web development, Cloud deployments, CI & CD, and architecture design. He is currently working as a Technical Lead at Genesys, where he has contributed significantly to the product lifecycle and development of various projects, including the SIP Feature Server and Voice Microservices. Arvind's technical expertise includes Java, Spring, Nodejs, Docker, Kubernetes, Microservices, and DevOps. He is passionate about software development and research, cloud platforms, Kubernetes, DevOps, and architecture design. Arvind has also designed and developed deployment architectures for various projects, including Genesys SIP Device Management in Cloud (AWS). Arvind's contributions to the development of Genesys SIP Feature Server have been significant. He has improved Voicemail call throughput to 10 times more, designed and developed Stats and Resiliency monitoring matrices with Prometheus and Grafana, and developed support for TLSv1.2 and above protocols. Arvind has also designed and developed support for graceful shutdown of SIP Feature Server and developed Bulk Upgrade framework for SIP Feature Server with Python. Arvind has a Bachelor of Technology degree in Computer Science and Engineering from the National Institute of Technology Calicut. He has also completed his High School education from Jawaher Navodaya Vidyalaya Gauriganj Sultanpur. Arvind's tech stack includes Senior Software Engineer, Microservices, NodeJS, Java, Kubernetes, DevOps, Docker, Spring, Javascript, AWS, and more. With relevant experience of 9.78 years, Arvind is a skilled professional who is passionate about software development and research. His technical expertise, coupled with his experience in enterprise software development, makes him a valuable asset to any organization.

Education Overview

nit calicut national institute of technology calicut

jawahar vavodaya vidyalaya gauriganj sultanpur

jawaher navodaya vidyalaya gauriganj sultanpur

Companies Overview

freshworks

genesys

Experience Overview

7.7 Years

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Contact Details

Email (Verified)

arvXXXXXXXXXXXXXXXXom

Mobile Number

+91XXXXXXXX49

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Frequently asked questions

What company does Arvind Kumar Rao work for?

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Arvind Kumar Rao works for freshworks

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Arvind Kumar Rao's role in their workplace is Lead Software Engineer

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Arvind Kumar Rao's tenure in their workplace is 1.33 years

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Arvind Kumar Rao's total experience is 7.67 years

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Arvind Kumar Rao's LinkedIn profile can be found here

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Arvind Kumar Rao's email address is arvXXXXXXXXXXXXXXXXom. Unlock here

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Arvind Kumar Rao's phone number is +91XXXXXXXX49. Unlock here

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Arvind Kumar Rao has attended nit calicut national institute of technology calicut, jawahar vavodaya vidyalaya gauriganj sultanpur, jawaher navodaya vidyalaya gauriganj sultanpur

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Arvind Kumar Rao has worked with freshworks, genesys, genesys, genesys

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Arvind Kumar Rao has skills in Amazon S3, Amazon Web Services (AWS), Application Programming Interfaces (API), architecture, AWS Lambda, Azure and more.

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