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ashley huynh
staff technical support engineer
About
Ashley Huynh is a highly skilled Staff Technical Support Engineer with over 9 years of experience in the technology industry. Currently working at VMware, Ashley holds the position of Staff Technical Support Engineer, where she is responsible for providing technical support to customers and resolving complex system issues. Prior to this, Ashley worked at VMware in the capacity of Support Escalation Engineer - System Operations and Technical Support Engineer II - System Operations. In these roles, she was responsible for providing technical support to customers, troubleshooting system issues, and resolving complex technical problems. Ashley holds a Bachelor's degree in Computer Science from Texas A&M University, where she graduated in 2013. She also attended Round Rock High School where she completed her high school education in 2009. With an impressive 9.7 years of relevant experience, Ashley has developed a deep understanding of technical support, system operations, and customer service. She possesses excellent problem-solving skills and is known for her ability to work well under pressure. Ashley is a team player who is always willing to go the extra mile to ensure customer satisfaction. In summary, Ashley Huynh is a highly competent and experienced Technical Support Engineer with a proven track record of providing exceptional technical support to customers. She is a valuable asset to any organization and is committed to delivering high-quality results.
Education Overview
• texas am university
• round rock high school
Companies Overview
• vmware
• ibm
• cvs pharmacy
Experience Overview
11 Years
Find anyone’s contact
Experience
support escalation engineer - system operations
vmware | palo alto, california, united states
2018 - 2022
technical support engineer ii - system operations
vmware | palo alto, california, united states
2017 - 2018
technical support engineer i - system operations
vmware | palo alto, california, united states
2015 - 2017
Skills
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critical thinking
customer service
data analysis
leadership
mathematics
microsoft excel
microsoft office
microsoft powerpoint
microsoft word
operations
pharmacy
powerpoint
public speaking
research
service orientation
social media
teamwork
technical support
Technical Support
time management
vmware certified professional
vmware esx
vmware vcenter
vmware vsphere
western blotting
Contact Details
Email (Verified)
ahuXXXXXXXXXXXXomMobile Number
+91XXXXXXXXXXEducation
texas am university
2009 - 2013
round rock high school
2005 - 2009
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