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Ashok Mallick

Operations & Support, Customer Relationship Management

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About

Ashok Mallick is an accomplished IT professional with over 21 years of experience in project management, software development, QA, release management, sales, after-sales, customer support and engagement, and governance work areas. He has worked individually and collaboratively with teams to manage services within budget and schedule while adhering to performance and risk mitigation standards. Ashok is a methodical and persuasive collaborator who excels at cross-selling and up-selling services and products to customers. Ashok's key work experience includes four years as a manager at Unit Trust of India, two years at Polaris SW Lab, nine and a half years at Infogain India, and two and a half years at Infogain Corp USA. Currently, he is working with SEOFIED IT Services Pvt Ltd as a customer relationship manager, where he specializes in enterprise integration Oracle 12G, Tibco BW, iProcess, web technology, GIS, project management, client management, sales and pre-sales, and digital marketing. Ashok's current interests include learning about GIS, space science, and AI. He has a degree in software engineering/artificial intelligence from Regional Engineering College, where he completed his MCA in 1999. In his past roles, Ashok has been a consultant, project manager, and project lead at Infogain. He has been involved in pre-sales and after-sales of software solutions, lead management, campaign and marketing, inside sales, and business-to-business sales. Ashok has also led teams to monitor and moderate daily planned and unplanned activities, mentor team members, manage project delivery and acceptance, and act as a single point of contact for PMO-related queries from all stakeholders. He has been involved in problem management, incident management, change management, release management, SLA management, customer relationship, and account mining. Ashok has also developed plans to improve revenue/margin factors and coordinated with PMO/process group to ensure track/account maturity, security, and other standards are adhered and followed. Ashok is proficient in various languages such as C, C++, QBasic, Fortran, Java, Cobol, XML, and has experience with enterprise application integration, SOA, data management and analytics, CRM, cloud computing, and mobile technologies. He has worked with Microsoft Project, Visio, Office 2010, Sharepoint, Oracle Fusion, TIBCO Middleware, XML Technologies, Mailchimp, Salesforce, and QlikView Analytic. Ashok has visited

Education

regional engineering college

Companies

seofied it services pvt ltd

infogain

polaris software labs

uti amc pvt. ltd uti

north orissa school of communications and management science

Experience

24.5 Years

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Experience

Customer Relationship Manager

seofied it services pvt ltd | Bhubaneshwar Area, India

2015 - Present

Consultant / Project Manager / Project Lead

infogain | India & US

2006 - 2015

Systems Engineer

polaris software labs | Hyderabad

2004 - 2006

Assistant Manager - Dept. of IT

uti amc pvt. ltd uti | Mumbai Area, India

2000 - 2004

Full Time Lecturer

north orissa school of communications and management science | Baripada, Orissa

1999 - 1999

Skills

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analytics

Artificial Intelligence (AI)

C (Programming Language)

C++

Cloud Computing

COBOL

CRM

Customer Relationship Management (CRM)

Customer Support

Data Management

Digital Marketing

Extract, Transform, Load (ETL)

Fortran

Incident Management

Integration

ITIL

Java

marketing

Middleware

Mobile

pmp

Pre-sales

Project Delivery

Project Management

quality assurance (QA)

R

Release Management

Sales

security

Service-Oriented Architecture (SOA)

sharepoint

SOA

Software Engineer

test

visio

Web

xml

Contact Details

Email (Verified)

xxxxxxxx@xxxx.xx

Mobile Number

+91XXXXXXXXXX

Education

regional engineering college

MCA

1996 - 1999

Frequently asked questions

What company does Ashok Mallick work for?

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Ashok Mallick works for seofied it services pvt ltd

What is Ashok Mallick role in his workplace?

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Ashok Mallick's role in his workplace is Customer Relationship Manager

What is Ashok Mallick's tenure in his workplace?

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Ashok Mallick's tenure in his workplace is 9.18 years

What is Ashok Mallick's total experience?

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Ashok Mallick's total experience is 24.50 years

What is Ashok Mallick's LinkedIn profile?

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Ashok Mallick's LinkedIn profile can be found here

What is Ashok Mallick's email address?

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Ashok Mallick's email address is xxxxxxxx@xxxx.xx. Unlock here

What is Ashok Mallick's phone/WhatsApp number?

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Ashok Mallick's phone number is +91XXXXXXXXXX. Unlock here

What schools did Ashok Mallick attend?

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Ashok Mallick has attended regional engineering college

What companies has Ashok Mallick worked with?

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Ashok Mallick has worked with seofied it services pvt ltd, infogain, polaris software labs, uti amc pvt. ltd uti, north orissa school of communications and management science

What are some of Ashok Mallick's skills?

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Ashok Mallick has skills in analytics, Artificial Intelligence (AI), C (Programming Language), C++, Cloud Computing, COBOL and more.

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