Ashwin Raju
Product @ Zendesk | MBA @ IIM Lucknow
About
Ashwin Raju is a seasoned Product Leader with over 12 years of experience in conceptualizing and building transformative products for large organizations across multiple geographies and industries. He has a proven 6+ year track record of re-engineering processes and transforming customer experience in the payments industry. Ashwin holds an MBA from one of India's Top 5 B-schools, which, combined with his strong product consulting background, brings in the right blend of business acumen and technical expertise. Currently, Ashwin is a Senior Product Manager at Zendesk, where he is building the beautifully simple Custom Objects experience. Prior to Zendesk, Ashwin worked as a Senior Practice Leader at Coforge and as a Senior Manager - Business Consulting at Virtusa. In his role as Technical Product Manager at American Express, he was responsible for building the next-generation Omnichannel Customer Service Transformation in Open Source. Additionally, as a Program Manager/Product Manager at Pratt and Whitney, Ashwin conceptualized and built the Enterprise Supply Chain Risk management application in Azure Gov. Ashwin's education history includes an MBA in Marketing and Systems from IIM, Lucknow, and a Bachelor of Technology in Electronics and Telecommunications from the College of Engineering. His tech stack includes product management and Azure, and his relevant experience adds up to 13.19 years. With his extensive experience and expertise, Ashwin is well-positioned to drive product innovation and transformation in any organization.
Education
• iim lucknow indian institute of management lucknow
• college of engineering trivandrum
Companies
• zendesk
• coforge
• virtusa
• aircel
• toshiba
Experience
14.6 Years
Experience
Skills
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Azure
Consulting
Customer Experience
Customer Service
Microsoft Azure
open source
Payments
Product Management
product manager
Risk Management
Contact Details
Email (Verified)
xxxxxxxx@xxxx.xxMobile Number
+91XXXXXXXXXXEducation
iim lucknow indian institute of management lucknow
Master of Business Administration (MBA)
2011 - 2013
college of engineering trivandrum
Bachelor of Technology - BTech
2003 - 2007
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