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Ashwin Raju

Product @ Zendesk | MBA @ IIM Lucknow

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About

Ashwin Raju is a seasoned Product Leader with over 12 years of experience in conceptualizing and building transformative products for large organizations across multiple geographies and industries. He has a proven 6+ year track record of re-engineering processes and transforming customer experience in the payments industry. Ashwin holds an MBA from one of India's Top 5 B-schools, which, combined with his strong product consulting background, brings in the right blend of business acumen and technical expertise. Currently, Ashwin is a Senior Product Manager at Zendesk, where he is building the beautifully simple Custom Objects experience. Prior to Zendesk, Ashwin worked as a Senior Practice Leader at Coforge and as a Senior Manager - Business Consulting at Virtusa. In his role as Technical Product Manager at American Express, he was responsible for building the next-generation Omnichannel Customer Service Transformation in Open Source. Additionally, as a Program Manager/Product Manager at Pratt and Whitney, Ashwin conceptualized and built the Enterprise Supply Chain Risk management application in Azure Gov. Ashwin's education history includes an MBA in Marketing and Systems from IIM, Lucknow, and a Bachelor of Technology in Electronics and Telecommunications from the College of Engineering. His tech stack includes product management and Azure, and his relevant experience adds up to 13.19 years. With his extensive experience and expertise, Ashwin is well-positioned to drive product innovation and transformation in any organization.

Education

iim lucknow indian institute of management lucknow

college of engineering trivandrum

Companies

zendesk

coforge

virtusa

aircel

toshiba

Experience

14.6 Years

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Experience

Senior Product Manager

zendesk

2021 - Present

Senior Practice Leader

coforge | Richmond, Virginia, United States

2021 - 2021

Senior Manager - Business Consulting

virtusa | Richmond, Virginia, United States

2020 - 2021

Manager - Business Consulting

virtusa | Washington D.C. Metro Area

2017 - 2020

Associate Manager - Business Consulting

virtusa | Miami/Fort Lauderdale Area

2015 - 2017

Lead Consultant

virtusa

2013 - 2015

Sales and Marketing Intern

aircel | New Delhi Area, India

2012 - 2012

Product Engineer

toshiba | Mishima Japan & Bangalore India

2007 - 2011

Skills

Boost your visibility and stand out to employers with referrals from your LinkedIn connections.

Azure

Consulting

Customer Experience

Customer Service

Microsoft Azure

open source

Payments

Product Management

product manager

Risk Management

Contact Details

Email (Verified)

xxxxxxxx@xxxx.xx

Mobile Number

+91XXXXXXXXXX

Education

iim lucknow indian institute of management lucknow

Master of Business Administration (MBA)

2011 - 2013

college of engineering trivandrum

Bachelor of Technology - BTech

2003 - 2007

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