Asif Sultan
Customer Success Leader | Account Management | Operations Excellence
Education
• chennai business school
• southern maine community college
• the new college chennai
• chettinad vidhyashram
Companies
• spendflo
• zuddl
• chargebee
• insideview
• rr donnelley
• justdial
• decathlon sports india
Experience
12.5 Years
Experience
Senior Manager - Customer Success and Account Management
chargebee | Chennai, Tamil Nadu, India
2021 - 2021
Skills
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Academic
Account Management
account management
Analyse
Analysis
Apartments
Attrition
Auditing
Blockchain
Brazil
Bridge
Budget Management
Budgeting
business analysis
Business Analysis
business development
Business Development
Business Operations
Business Process Improvement
Business Process Outsourcing (BPO)
Business Requirements
Business Services
business strategy
Business Strategy
Calls
Canva
Chennai
Client Engagement
Cloud Computing
Coaching
Cold Calling
Commerce
Communication Training
Computer Proficiency
Critical Thinking
CRM
Cross-functional Team Leadership
Customer Engagement
Customer Journeys
customer relationship management
Customer Relationship Management
Customer Relationship Management (CRM)
Customer Relationship Management Crm
Customer Retention
Customer Satisfaction
Customer Satisfaction (CSAT)
Customer Service
customer service
Design
Digital Marketing
E-commerce
Editing
Emotional Intelligence
Employee Engagement
English
Excel
Explore
FinTech
Floors
France
Gainsight
GAP
Graphic Design
Graphics
Growth Marketing
Growth Strategies
Handover
High Value
Hindi
History
Illustrations
Inside Sales
Internal Audit
International Management
International Marketing
Interpersonal Communication
Interpersonal Skills
Kannada
Key Performance Indicators
Languages
Leadership
leadership
management
Management
Managing Offshore Teams
Market
marketing
Marketing
marketing strategy
Marketing Strategy
Meetings
Mentoring
Metrics
Microsoft Excel
microsoft excel
Microsoft Exchange
Microsoft Office
microsoft office
Mind
Modifying
Motto
Near East
Negotiation
Net Promoter Score
new business development
New Business Development
New Business Opportunities
New Client Acquisitions
New Service
Notable Achievements
Onshore Operations
operations
Operations
Operations Management
Outsourcing
Outsourcing Management
P&L
Payroll
pmp
Point Of Contact
Presentations
Printing
Product Adoption
Product Management
product manager
Program Management
Project
Project Management
project management
Project Management Office (PMO)
Proxy
Public Relations
Recruiting
Reports
Responsibility
Revenue
Robotic Process Automation (RPA)
Russia
SaaS
Sage Act
Sales
sales
Salesforce
Service Delivery
Sla
Snapshot
South Asia
Sri Lanka
Staff Development
Staff Planning
Start-ups
Strategic Planning
Strategic Thinking
strategy
Strength Training
Suppliers
Supply Chain
System
Tamil
Team Building
Team Leadership
team management
Team Management
Textiles
Training
Usa
User Acquisition
Vendor Management
Video Editing
Vietnam
Watches
Contact Details
Email (Verified)
sulXXXXXXXXXXXXXXXXXXomMobile Number
+19XXXXXXX27Education
chennai business school
Master of Business Administration (MBA)
2010 - 2011
southern maine community college
Business
2009 - 2009
the new college chennai
Bachelor of Commerce (B.Com.)
2008 - 2010
chettinad vidhyashram
High School
1994 - 2007
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