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Asmita Sharma

Customer Success Manager | Onboarding, Adoption, Key Account Management, Expansion, Retention, Upsell

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Education

government women engineering college

cambridge court high school jaipur

alok senior secondary school udaipur

Companies

skillsoft

wipro

genpact

teleperformance india

teleperformance

mozilla

Experience

9.6 Years

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Experience

Customer Success Manager

skillsoft | Remote, India

2024 - Present

Customer Success Manager II

wipro | Gurugram, Haryana, India

2022 - 2024

Customer Success Manager

wipro | Gurugram, Haryana, India

2021 - 2022

Customer Success and Sales Enablement Lead

wipro | Jaipur, Rajasthan, India

2019 - 2021

Customer Success and Platform Operations Lead

wipro | Jaipur Area, India

2017 - 2019

Specialist

genpact | Jaipur Area, India

2017 - 2017

Process Trainer

teleperformance india | Jaipur Area, India

2016 - 2017

Team Lead

teleperformance india | Jaipur

2015 - 2016

Associate

teleperformance | Jaipur Area, India

2015 - 2015

Campus Ambassador

mozilla

2014 - 2015

Skills

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Account Management

Analytical Skills

Business Insights

Business Process Improvement

Business Relationship Management

Business Value

Business-to-Business (B2B)

Client Onboarding

Client Relations

Client Services

Communication

Critical Thinking

CRM

Cross-Selling

Customer Communication

Customer Escalation Management

Customer Experience Management

Customer Insight

Customer Journey Mapping

Customer Onboarding

Customer Relationship Management (CRM)

Customer Retention

Customer Satisfaction

Customer Service Management

Customer Service Operations

Customer Success

Documentation

Google Suite

Interpersonal Skills

Key Account Management

Looker (Software)

Microsoft Excel

Microsoft Office

Mitigation Strategies

New Business Development

Organization Skills

Platform as a Service (PAAS)

Problem solving

Process Improvement

Product Adoption

Product Demonstration

Project Management

Sales Enablement

Sales Operations

Salesforce

Salesforce Lightning

Salesforce Sales Cloud

Salesforce.com

Stakeholder Engagement

Stakeholder Management

Strategic Communications

Subscriptions

Upselling

Workload Prioritization

Contact Details

Email (Verified)

asmXXXXXXXXXXXXXXXXXXXom

Mobile Number

+91XXXXXXXX30

Education

government women engineering college

Bachelor of Technology (BTech)

2011 - 2015

cambridge court high school jaipur

High School

2009 - 2011

alok senior secondary school udaipur

Middle School

2004 - 2009

Frequently asked questions

What company does Asmita Sharma work for?

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Asmita Sharma works for skillsoft

What is Asmita Sharma role in his workplace?

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Asmita Sharma's role in his workplace is Customer Success Manager

What is Asmita Sharma's tenure in his workplace?

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Asmita Sharma's tenure in his workplace is 0.17 years

What is Asmita Sharma's total experience?

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Asmita Sharma's total experience is 9.58 years

What is Asmita Sharma's LinkedIn profile?

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Asmita Sharma's LinkedIn profile can be found here

What is Asmita Sharma's email address?

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Asmita Sharma's email address is asmXXXXXXXXXXXXXXXXXXXom. Unlock here

What is Asmita Sharma's phone/WhatsApp number?

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Asmita Sharma's phone number is +91XXXXXXXX30. Unlock here

What schools did Asmita Sharma attend?

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Asmita Sharma has attended government women engineering college, cambridge court high school jaipur, alok senior secondary school udaipur

What companies has Asmita Sharma worked with?

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Asmita Sharma has worked with skillsoft, wipro, wipro, wipro, wipro, genpact, teleperformance india, teleperformance india, teleperformance, mozilla

What are some of Asmita Sharma's skills?

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Asmita Sharma has skills in Account Management, Analytical Skills, Business Insights, Business Process Improvement, Business Relationship Management, Business Value and more.

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