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Asmita Sharma
Customer Success Manager | Onboarding, Adoption, Key Account Management, Expansion, Retention, Upsell
Education
• government women engineering college
• cambridge court high school jaipur
• alok senior secondary school udaipur
Companies
• skillsoft
• wipro
• genpact
• teleperformance india
• teleperformance
• mozilla
Experience
9.6 Years
Find anyone’s contact
Experience
Skills
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Account Management
Analytical Skills
Business Insights
Business Process Improvement
Business Relationship Management
Business Value
Business-to-Business (B2B)
Client Onboarding
Client Relations
Client Services
Communication
Critical Thinking
CRM
Cross-Selling
Customer Communication
Customer Escalation Management
Customer Experience Management
Customer Insight
Customer Journey Mapping
Customer Onboarding
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service Management
Customer Service Operations
Customer Success
Documentation
Google Suite
Interpersonal Skills
Key Account Management
Looker (Software)
Microsoft Excel
Microsoft Office
Mitigation Strategies
New Business Development
Organization Skills
Platform as a Service (PAAS)
Problem solving
Process Improvement
Product Adoption
Product Demonstration
Project Management
Sales Enablement
Sales Operations
Salesforce
Salesforce Lightning
Salesforce Sales Cloud
Salesforce.com
Stakeholder Engagement
Stakeholder Management
Strategic Communications
Subscriptions
Upselling
Workload Prioritization
Contact Details
Email (Verified)
asmXXXXXXXXXXXXXXXXXXXomMobile Number
+91XXXXXXXX30Education
government women engineering college
Bachelor of Technology (BTech)
2011 - 2015
cambridge court high school jaipur
High School
2009 - 2011
alok senior secondary school udaipur
Middle School
2004 - 2009
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