About

Atharv Bhogale is a dedicated IT professional with over 7 years of experience and a diverse skill set. As a Technical Lead at HCL Technologies, Atharv has proven himself to be a valuable asset to any team he works with. He is an ITIL Expert® Certified and PRINCE2® Certified professional, with a strong background in Release and Change management. Atharv has strong experience in Production support environments, where he has supported and resolved various environment issues related to Unix, Database, and middleware of applications. He has a good knowledge of SQL and UNIX and has been involved in 24/7 on-call support for the production environment. He is accountable for delivering root cause analysis and accurate resolution within SLA, and has provided training to both freshers and experienced professionals. Atharv is an effective communicator with excellent relationship management skills and strong analytical, problem-solving, and organizational abilities. He has superior knowledge of ITIL process and functionality, and has organized different support teams and managed P1 calls for rapid problem resolution. He supports the production environment by solving issues as they appear, monitors Level 2 issues/tickets opened internally and by customers for application issues, and diagnoses production issues to determine root cause and provides fix recommendations to the development team. Atharv's strengths include his positive attitude, persuasive nature, self-motivation, self-learning, and good grasping ability. He is currently working as an Assistant Manager at Vodafone, and has previously worked at HCL as a Technical Lead and at Amdocs as a Software Support Engineer. He holds a PGDM in Project Management from Welingkar Institute of Management and a Bachelor's Degree in Computer Science from Pune University. Overall, Atharv Bhogale is a highly skilled and experienced IT professional with a strong track record of delivering high-quality IT services. He is seeking a challenging position in a progressive environment that uses his technical and analytical skills and provides ample opportunities in the world of emerging technology.