About

August Andre Hermanto is a driven and competent professional with experience in customer service, business development, and administration. With a certification in Operator Computer Officer by BNSP Indonesia and completion of a short course in Digital Office Administration, Andre possesses a strong technical skill set that enables him to excel in a variety of roles. Currently working as a Freelance Data Entry specialist at lumina (yc w22), Andre has previously worked as a Customer Service Specialist at merapi visitama indonesia (syncore indonesia group) for Project Evermos. In this role, he handled live chat by Qiscus platforms, achieved high satisfaction ratings through proactive live chat resolutions of customer issues, and provided primary reseller support to internal and external customers. He also resolved concerns with products or services to help with retention and drive sales, answered product and service questions, and suggested other offerings to attract potential customers. At agung drophipper (marketplace amazon), Andre worked as an Administration Staff (Part Time), where he used Google Sheets and other software tools to create documents and other communications, conducted research, gathered information from multiple sources, and presented results. He also improved operations through consistent hard work and dedication, performed data entry of 100 products per day, and controlled inventory products. Andre is currently pursuing a degree in Management from Universitas Terbuka and has completed his education in Multimedia from SMK Negeri 1 Bantul. He possesses a strong technical skill set and is proficient in Research Scientist. With 1.10 years of relevant experience, Andre is a dedicated and hardworking professional who is always eager to learn and grow.