About

Avinash Pandey is an IT Support Specialist at HCL Technologies with over 5 years of relevant experience in the field. His expertise lies in Linux, Customer Support, ITIL, and GIT. Currently, he holds the position of Senior Analyst at HCL where he handles and supports all the Cisco clients (90+) and monitors Linux servers with multiple applications deployed. Additionally, he manages access in Active Directory on Windows Servers and performs sanity checks on all the supported platforms. Avinash actively participates in the changes being deployed on stacks. Prior to working at HCL, Avinash worked as a Software Engineer at Infoseek Software Systems where he was responsible for designing websites and web applications, client handling, delivery, and customer support. He has a Bachelor of Technology (B.Tech.) degree in Electronics and Communications Engineering from Babu Banarasi Das University. Avinash's technical skills include Software Engineering and Web development. He is a proactive team player with exceptional communication and problem-solving skills. His experience in customer support and ITIL has helped him develop a customer-centric approach towards his work. He is always willing to learn and adapt to new technologies and strives to stay updated with the latest trends in the industry. In summary, Avinash is a highly motivated IT Support Specialist with a proven track record of providing exceptional service to clients. His technical expertise, coupled with his customer-centric approach, makes him an asset to any organization.