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azadeh khazraee
technical customer success engineer
About
Azadeh Khazraee is a Technical Customer Success Engineer at DocuSign, with over 7 years of relevant experience in the IT industry. She has a proven track record of delivering exceptional customer service and technical support to clients. Azadeh is a highly skilled engineer with a deep understanding of technical products and services, which she leverages to provide clients with solutions that meet their unique needs. Before joining DocuSign, Azadeh worked as a Senior Operation Engineer at Oracle and as a Technical Product Analyst at Sparkpost. During her time at these companies, she gained valuable experience in troubleshooting and resolving technical issues, as well as in product development and testing. Azadeh's educational background includes a Bachelor's degree in Computer Science from Tehran Azad University and a Master's degree in Information Systems Technology Management from The George Washington University. She also completed additional courses in Cybersecurity and Investment Management from Cybertech Institute and GW Investment Institute, respectively. Azadeh is a proactive problem-solver with excellent communication skills, both verbal and written. She is passionate about providing excellent customer service and building strong relationships with clients. Her technical expertise, combined with her ability to understand customer needs, makes her an invaluable asset to any organization.
Education
• gw investment institute
• azad university central branch
Companies
• docusign
• oracle
• sparkpost
• the george washington university
Experience
8.9 Years
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Experience
graduate teaching assistant
the george washington university | washington, district of columbia, united states
2013 - 2014
Skills
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access
agile and waterfall methodologies
AI
analysis
business analysis
c++
computer hardware
customer support
data analysis
databases
erp
html
information management
java
linux
microsoft excel
microsoft word
networking
outlook
photoshop
powerpoint
programming
project management
research
salesforce.com
sdlc
security
sql
tableau
tcp/ip
troubleshooting
uml
visio
waterfall
windows
windows server
Contact Details
Email (Verified)
a.kXXXXXXXXXXXXXXXomMobile Number
+91XXXXXXXXXXEducation
gw investment institute
2011 - 2014
azad university central branch
2002 - 2007
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