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As a Specialist Cloud Administrator working on managing Teradata customer's Cloud infrastructure on Azure and AWS.

Responsible for provisioning and managing Teradata Vantage SaaS sites on Public Clouds such as Azure and AWS.

Sierra Ventures

Advanced Technology Ventures

Stifel

Cove Capital

Cloud based platform offering big data analytic engine and customer data. It provides a platform for analytics data, marketing, analytic applications, and consulting solutions. It provides a database to deliver real time results. It provides a data manager that unifies the data about customers, suppliers, distributors, products, and locations. It also provides real time integration and synchronization of a single view of data.

Cloud based platform offering big data analytic engine and customer data

-Handling a focus group of 10 support engineers, who will be handling technical support requests related to IaaS Infrastructure on the cloud.
-Responsible for task assignments to the engineers on the focus group.
-Identifying the appropriate resource based on the technical aspect of the issue and requirement of the customer or partner.
-Closely reviewing each engineer’s assignment and the way support or troubleshooting is being handled.
-Offering suggestions to engineers to improve their performance and to elevate customer satisfaction.
-Leading meetings/discussions with multiple focus groups to come up with strategies to perform better as a team.
-Handling triage calls actively to solve the issues in shortest time possible to offer better experience to end customers/clients.
-Document workflows and knowledge base articles for the benefit of the team.
-Identifying bugs and glitches in the Azure products and services and escalating to appropriate EEE/PG team.
-Ensuring all the KPIs are met and the team is provided with environment to deliver the best.
-Collaborate with concerned internal teams within Azure and Microsoft to drive the analysis and troubleshooting.
-Handling escalation calls and customer recovery tasks as required.
-Identifying unsatisfied customers and try to recover the situation by customer recovery
-Delivering training sessions to fill in the knowledge gaps and to be aware of latest products and services on the cloud platform.
-Analyzing and providing root cause analysis, when customer satisfaction is not earned.
-Point of contact for all the new hire training and ramp up process.
-Part of the Microsoft Azure Virtual Machines Availability SME team.

Capital Group

VIZ Media

Global Technology Ventures

Walden International

Walden Israel

WestBridge Capital

Coffee Day Group

Nalanda Capital

Elevation

High Growth Partner

MindTree is an outsourcing solutions provider with services in engineering, information technology, quality assurance, digital media, strategy and consulting, research and development and also infrastructure management services. MindTree solution set offers bluetooth solutions, digital video surveillance, SAP insurance. MWatch is a solution offered by the company for&nbsp;IT infrastructure management and service platform, which gives an end-to-end view of infrastructure and applications. SAIF Partners which held&nbsp;4.97% stake in MindTree, completed its exit in September 2009. Over 200 clients and has offices in 14 countries. As of January 2015, the company was reported to acquire Discoverture, an IT insurance company for a valuation of $15M.

To assist customers with Azure Ibiza and Classic Portal related issues
Troubleshooting Azure Storage and VM performance (CPU, Memory, Network) issues
Log Bugs regarding Portal and Storage related issues 
Assist and troubleshoot VM deployment failures 
Troubleshooting VM resize Issues 
Assist customers with Azure and GitHub templates 
Troubleshoot Resource group migration issues 
ASM to ARM migrations
On premise to Cloud Migrations 
Good hands on Resource migration across subscriptions  
Expert in Specialized and Generalized VM deployments 
Hands-on experience in VM deployments using portal and PowerShell 
Advising users on Azure Storage management 
Expertized in converting unmanaged to Managed VMs 
Coordinating with Azure Internal teams. 
Assisting users with Storage spaces configuration at Azure Guest OS level. 
Troubleshooting & configuring Static IP’s for VIP and DIP
Providing assistance on VM Metrics in Portal 
Expert in diagnosing VM agents and Extensions related issues.
Hands-on experience on troubleshooting Azure File share issues 
Assisting customers with Data migration Across Storage Accounts and also from on premise – Azure 
Have complete knowledge on ASM and ARM resources and aware of limitations. 
Hands on experience on Adding Multiple NICS to Azure Virtual Machine 
Knowledge in Azure file sync
Hands on Experience on VM encryption and decryption
Knowledge in troubleshooting different RDP issues on Windows VM’s
Hands on Experience in handling no boot issues on Windows VM
Basic knowledge in networking concepts in Azure
Hands on experience in backup and restoring VM’s
Handled Root cause issues for unexpected restarts on VM’s
Training newly ON-Boarded resources to team 
Sharing Knowledge based articles to the team

Engineering, designing, configuring, installing, integrating, maintaining, and troubleshooting of Enterprise Server System and Server Administration. 
Assessment and optimization of the Server Systems through network monitoring, statistics and daily health checks.
Planning technology road maps for Wintel, VM, AD and Management tools services.
Monitor Disk capacity and CPU performance in providing optimum user performance.
Design and implement redundant systems, policies and procedures for disaster recovery and data archiving to ensure effective protection and integrity of data assets. 
Develop, implement and maintain policies, procedures and associated training plans for server system resources administration, appropriate use, and disaster recovery. 
Develop, manage and architect methods of patch management, server hardening and operational efficiencies. 
Involved in activities of installation, technical support, and configuration &troubleshooting of Linux & Windows server and workstations.
Create Virtual Switches and port groups, configure virtual networking settings for redundancy by teaming up NICs.

Part of Remote Infrastructure Team (Windows Admin) which has 8000+ Servers across the globe
Performing L2 level Activities in windows Operating Systems
Performing L2 level Activities in  VMware Infrastructure 5.5
Performing Physical and Virtual servers builds (Commissioning)
Performing Physical and Virtual servers Decommission
Configuring VERITAS 3-Node cluster configuration on Physical Servers.
Configuring VERITAS Volume Replication(VVR) between Prod and DR Servers setups
Configuring VERITAS 2-Node cluster and disk configuration  VERITAS volume manager
Performing P2V and V2V conversion
Patch management using IBM Big Fix IEM patching tool
Performing DR Activities for Critical servers
Involving Project Management activities
Performing ILO configuration for HP Physical servers 
Configuring  DMZ servers 
Call logging with HP in case of part replacement/hardware issues
Managing the Physical servers via HP SIM
Working BMC Remedy/ IBM ISM Tools 
Extending LUN’s

Berkshire Hathaway

ChinaVest

VIMAC Ventures

Innoventures

Payden & Rygel

TechAlliance

Runway

McLean Watson Venture Capital

Tekcapital

Sippl Investments

SMB Capital Partners

Responsible Solutions

Lanai Partners

Opportunity Calgary Investment Fund

ScOp Venture Capital

At IBM, we do more than work. We create. We create as technologists, developers, and engineers. We create with our partners. We create with our competitors. If you're searching for ways to make the world work better through technology and infrastructure, software and consulting, then we want to work with you.

We're here to help every creator turn their "what if" into what is. Let's create something that will change everything.

Provider of enterprise collaboration services

Managing windows server infrastructure with Physical & Virtual environment which consists of HP, DELL, and IBM Brands. 
Handling Performance issues of operating systems, Memory, CPU, Network related alerts. 
Working on ticketing system using Service Now.
Validation of Health check reports .
Working on Data restoration, quota alerts, and disk space. 
Extracting the daily Health Check report of the Servers. (Performance, HP SIM) 
Attending and closing the request as per SLA .

Gov.sg

Morgan Stanley

Societe Generale

Dubai International Capital

Temasek

Beacon India

Piper Serica

Nepean Capital

Injaz Mena Investment Company

Cipher International

Provider of commercial banking services. It offers a wide range of banking products & financial services to corporate, SME, and retail customers. It includes multiple branches, state-of-the-art Internet, mobile, WhatsApp, and Phone Banking facilities. Also specialized in investment banking, life & non-life insurance, venture capital, and asset management.