About

Balaji Babu is an accomplished Engineering Manager with over 18 years of experience in the IT/Software industry. He has spent the past 13 years designing and developing scalable enterprise applications, and the last 3 years as an effective leader managing engineering teams delivering $30B TPV/annum, $65M revenue YoY, and 8% in overall net new customer activations for PayPal's Growth Markets. Balaji is known for consistently delivering customer excellence with innovation and simplification using optimized feasible delivery methods. He is adept at preparing road maps to identify customer pain points, features, and technical backlog. Balaji has received spot awards and critical talent recognitions for his customer value sense, which he imbues and injects into his teams. Balaji is skilled at retaining and empowering talent by investing time and effort in understanding the career aspirations of every team member. He has a track record of zero attrition for more than 2 years continuously in his current role. Balaji has honed his skills in managing the matrix by connecting with leaders across the organization and within the industry. This has enabled him to learn and manage the matrix both top and bottom and across stakeholders, providing him with transparent and easy access to leadership and maintaining consistency in setting expectations for his team. Balaji is also adept at identifying and hiring technologists who can quickly learn and adapt to the business and technology environment, becoming part of the team that delivers KPIs effectively. He has gained experience in understanding the need, ideation, and ways to grow diversified teams, which has helped him evolve into a sensible leader. Balaji's passion for learning has driven him to work in different technologies like Windows C++, Microsoft COM, Unix C++, Java, Functional and Reactive programming. Evolving from a developer to a successful Engineering Manager has given him the learning to understand hiring, building, managing, and leading effective teams. Balaji strongly believes in using technology to effectively deliver business values. Balaji is currently an Engineering Manager at PayPal, where he is responsible for requirements discussion with various region product managers, involving with different domains for the same and enhancing it, developing and executing the drafted final version. He has previously worked as a Senior Software Engineer at CSC in PayPal account and Wipro. Balaji holds a Master of Technology in Software Systems from BITS Pilani Work Integrated Learning Programs and a Bachelor of Engineering in Electricals and Electronics from the University of Madras. He is skilled in Senior Software Engineering, Deep Learning, Software