About

Balaji Jayakumar is a Software Engineer with over 2 years of professional experience working as a full-stack developer versed in multiple front-end and backend frameworks. He is currently working as a Software Engineer at Blackhawk, where he has managed micro-services that focused on User, QR navigation, Order, Catalog, Workflow and Program management. Balaji has enhanced backend response times by 40% by implementing server-sided cache using REDIS for the micro-services. He has also introduced the Maker checker workflow providing auditing for the onboarding and customer support flows. Balaji has implemented the concept of Shared QR, which allowed multiple merchants to share a singular QR code for purchase. He has extended support to 7 new regions for high-profile retail merchants that served 20000+ orders/year. Balaji has managed core Agile ceremonies such as Sprint Planning, Review, Retrospectives and Daily stand-ups as a Scrum Master. In the past, Balaji has worked as an Associate Software Engineer at Blackhawk, where he developed a DIY portal enabling business admins to onboard merchants, content and curate customer experience. He has contributed to a NestJS-based API Gateway that coordinated micro-services and handled authentication, and rate-limiting for 4 front-end clients. Balaji has integrated with AWS S3 for file uploads and reduced image load times by 50% by making use of AWS CloudFront CDN. He has also added i18n and i10n support along with a framework for regional expansion that streamlined new region onboarding. Balaji has streamlined payment gateway drop-ins for the UI by adding a component resolver making the interface secure and extensible. He has developed for India and expanded to Indonesia catering to 4000+ SMB’s and Influencers. Balaji has also worked as a Student Developer - Crio Launch + at Crio.do, where he has learnt about and used REST APIs to create and refactor the backend of a visual stock portfolio analyzer. He has implemented basic code editor functions on the backend of an online IDE and learned the impact of data structures in the process. Balaji is proficient in languages such as Java, Typescript, and Python and has experience working with frameworks such as Angular, Spring boot, and Flask. He has experience working with technologies such as AWS, Redis, SQL, Docker, and MongoDB. Balaji has a Bachelor of Technology degree in Computer Science from SRM University and has completed his schooling from Prince Matriculation. He is always looking to make stuff together