About

Banhi Shikha Bhowal is a seasoned Technology Delivery Specialist with over 10 years of experience in the industry. She holds an MSc(Eng) degree in Advanced Software Engineering from the University of Sheffield and a BCA degree in Computer Application and IT from West Bengal University of Technology. Banhi is a self-motivated, driven, positive, and forward-thinking professional with excellent people skills. Banhi has a proven track record of delivery and has worked as a Lead Consultant at BT Plc. for various transformation projects in sectors like Credit and Fraud Risk, Agent desktop, and Contact centre, among others. Currently, she is a Technical Delivery Specialist within Openreach's Fibre and Network delivery organisation, where she oversees a multitude of complex deliveries, including infrastructure replatforming to enterprise cloud and Ethernet portfolio delivery. Banhi also runs an IT firm called Fleapo Ltd. alongside her husband in the UK. They specialise in providing bespoke services like Digital Social Marketing and SEO, Website and Ecommerce development, and Mobile app development to a wide range of small and medium-scale businesses across the globe. Banhi's specialisms include Technical Delivery Management, Risk Management, Credit Risk Consulting, Fraud Risk Consulting, Digital Transformation, Billing, Customer Experience Consulting, Agent Desktop Transformation, Infrastructure replatforming, and Ethernet delivery. She has a strong business acumen, innovative thinking, and hard work, which have helped her achieve new heights in her career in the short term. Banhi is proactively looking to grow further as an individual so she can leave a positive mark on the industry. In her current role at Openreach, Banhi manages the Technical Delivery of a business-critical transformation programme to enable key business benefits in the Strategic Planning. She previously worked as a Specialist Technical Solutions Consultant and Commercial Business Consultant at BT, where she was responsible for delivering the right technology change using appropriate governance, mentoring more junior members of the team, and ensuring the overall customer experience. Banhi's tech stack includes infra and Mobile, and she has relevant experience of 10.96 years.