About

BarathRam Rajendran is a passionate Product Manager with over 8 years of experience in SAAS and CRM. He has a proven track record of ideating and building successful products that enhance customer experience. BarathRam is currently working with Freshworks as a Product Manager, where he is responsible for the product vision, planning, design, usability, and quality of releases. During his tenure at Freshworks, BarathRam played a key role in scaling a product from 0 to 10 million dollars in just 18 months. He collaborates cross-functionally with design, engineering, and GTM teams to identify and deliver new product solutions and enhance existing portfolios. BarathRam is an expert in defining APIs and Webhooks payload specifications and has developed and executed detailed product roadmaps using Agile methodology. He has also built mobile applications (SDKs & mobile apps for iOS and Android) and collaborated with external stakeholders/partners for marketplace integration and driving revenue through apps such as Whatsapp and ABC. BarathRam's past experience includes working as a Senior Operations Professional at IBM, where he was responsible for technical consultation of Tivoli product, Windows, UNIX, and LINUX administration, and engaging with stakeholders to align on clear, actionable product strategy and priorities to deliver optimal results for customers and to business. He also worked closely with engineering and cross-functional teams to bring products & features from inception to market availability. BarathRam's education background includes a degree in Computer Science Engineering from ARM College of Engineering and Technology. His technical expertise includes product management, mobile, Android, iOS, and integration. BarathRam is a highly motivated and result-oriented professional who is passionate about building products that enhance customer experience. He has excellent communication and interpersonal skills and is a great team player.