About

Ben M. is a highly skilled software engineer with over 12 years of experience in the industry. He is currently employed at Airbnb as a Staff Software Engineer, where he is responsible for delivering customer satisfaction through insightful product and platform development. Prior to his current role, Ben worked at Uber as a Senior Software Engineer II, where he led multiple teams across various engineering disciplines to build a real-time in-app bug triaging system. This system was designed to detect outages, classify issues, deduplicate issues, prioritize issues, and qualify scoring with machine learning and deep network learning. Ben also performed data analysis with Flink and AresDB, worked on infra integration testing with Docker containers for schemaless storage infra, and contributed to the network platform by working on the envoy edge proxy as a gateway for routing between outside and inside traffic. Before his role as Senior Software Engineer II, Ben worked as a Senior Software Engineer at Uber, where he was responsible for developing an end-to-end real-time machine learning-powered in-bug reporting platform for Uber Rider, Driver, and Eats. He was also involved in the development of a secure customer platform that integrated with populous customer service to secure user access and GDPR integration. Ben has a diverse skill set that includes expertise in software engineering, senior software engineering, machine learning, test integration, big data, Docker, iOS, backend, web, infra, Android, Redis, MySQL, Cassandra, and Elastic Search. He is passionate about delivering high-quality products that meet customer needs and is constantly seeking to improve his skills and stay up-to-date with the latest technologies.