About

Beverly Dudley is an experienced Director of Customer Success--Americas at Dataiku, a role she has held for the past few years. In her current position, Beverly is responsible for building upon the company's strong foundation of incredible support by focusing on the customer journey. She works on success plans jointly with their champions, advocates for their clients, builds authentic relationships, and ensures a positive and impactful customer experience. Beverly has enjoyed building her team from a few US CSMs to a network of CSMs across the Americas. Prior to her current position, Beverly held the role of Regional Leader, Customer Success-- US East at Dataiku, where she ensured a best-in-class experience for their customers along the entire life-cycle. Beverly has also worked as a Principal Customer Success Manager at SAS, where she was dedicated to ensuring ongoing positive customer relationships. She advocated for her customers, connected them with the appropriate SAS resources, and empowered them to get the most from their software investment via her network of SAS technical resources. Beverly's current focus is on large Automotive OEMs and walking with them as they utilize SAS software. Beverly has a wealth of education and experience, having studied Business Administration at UNC Kenan-Flagler Business School, where she earned a B.S. degree. She also pursued a Master of Science in Management at North Carolina State University. Beverly's relevant experience spans over 37 years, during which she has honed her skills in customer success, relationship management, and advocating for her clients. Beverly is a seasoned professional who is committed to delivering exceptional customer experiences.