Bharadwaj Sankar
Lead | Enterprise Technical Account Manager - ITSM
About
Bharadwaj Sankar is an experienced Information Technology Professional with a diverse skill set in creating and managing Microsoft Windows Cloud servers and interfacing with clients as a single point of contact. Currently working as a Technical Account Manager with Freshworks, he has gained good management skills from co-founding and running a student-based startup that provided end-to-end services like mobile and web application development, social media marketing, and company branding. This helped him gain hands-on experience in website development and UI/UX design. Bharadwaj is always ready for new challenges and to learn new things in life. He has a strong background in social media marketing, having handled Facebook, Twitter, and LinkedIn campaigning with flyer designs and article snippets. He has also assisted the dedicated designing team with User Interface Designs and Interaction Designs. He has worked on the development of a new product by writing documents, presentations, effectively participating in the company’s discussions, and running design sprints. Bharadwaj has previously worked with Pel Group as Desktop Operations - Product and Operations and with Govcon Accountants LLC as an IT Specialist - Support and Development. In both these roles, he provided Level 2 and Level 3 Technical and operational support to 70+ global clients, including government contractors, primarily located in the United States of America and its suburbs. He created and managed cloud servers, infrastructure, and talked to existing and new customers about the benefits of moving to cloud server managed accounts, tracking and resolving issues, and documenting the procedures. He also managed a software development team working on an accounting application developed with ASP.NET MVC that could solve a huge gap in the field of accounting and could challenge the existing market. Bharadwaj holds a Master of Science degree in Management Information Systems from the National University of Ireland, Galway, and a Bachelor of Engineering degree in Computer Science from Anna University. He has a strong tech stack that includes Web, SQL, dotNET, designer, Research Scientist, Mobile, ui, Software Engineer, and infra. With 3.69 years of relevant experience, Bharadwaj is a dedicated and hardworking professional who is always willing to go the extra mile to achieve his goals.
Education
• university of galway
• rajalakshmi engineering college
Companies
• freshworks
• pel group
• govcon accountants llc
• app design
• national university of ireland galway
• tcs
Experience
5.3 Years
Experience
Lead | Enterprise Technical Account Manager
freshworks | Chennai, Tamil Nadu, India · On-site
2023 - Present
Graduate Teaching Assistant
national university of ireland galway | County Galway, Ireland
2017 - 2017
Skills
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Adobe Photoshop
Application Programming Interfaces (API)
Automotive
Blogging
C
C++
Cascading Style Sheets
Cascading Style Sheets (CSS)
Cross-functional Team Leadership
Data Analysis
Design
Design Sprints
English
Graphic Design
HTML
IT Management
IT Operations
ITIL Implementation
ITIL Process Implementation
ITIL Service Operations
ITIL Service Strategy
Java
JavaScript
Leadership
Management
Marketing
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Microsoft Word
MySQL
Photoshop
PowerPoint
Problem Solving
Programming
Project Management
Public Speaking
Representational State Transfer (REST)
Research
REST
REST API
Social Media
Social Networking
Software Development
SQL
Team Leadership
Team Management
Teamwork
Test Automation
UIX
Web Design
Web Development
Windows
WordPress
Contact Details
Email (Verified)
sbhXXXXXXXXXXXXXXXXXomMobile Number
+91XXXXXXXX24Education
university of galway
Master of Science - MS
2017 - 2018
rajalakshmi engineering college
Bachelor of Engineering (B.E.)
2013 - 2017
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