About

Bharathi Balasubramaniam is an experienced Lead Machine Learning Engineer at Freshworks with a proven track record of success in the software engineering industry. With over 8 years of relevant experience, Bharathi has developed a diverse skill set across numerous domains, including Machine Learning/AI, Network Security, Service Oriented Architecture, and Web front and back end development. Currently, Bharathi is responsible for leading the development of Freshworks' cutting-edge machine learning platform, Freddy AI. In this role, she leverages her technical expertise in ML and AI to build innovative solutions that enable businesses to automate their customer service and support operations. Before joining Freshworks, Bharathi worked as an R&D Engineer III at Broadcom, where she gained valuable experience in network security and software development. She also worked as a Graduate Co-op at Rockwell Collins, where she honed her skills in software engineering and gained hands-on experience in developing complex systems. Bharathi holds a Master of Science degree in Computer Science from the University of Texas at Dallas, where she completed her thesis on the topic of machine learning. She also holds a Bachelor of Engineering degree in Computer Science and Engineering from PSG College of Technology. In addition to her formal education, Bharathi has also completed a Nanodegree in Advanced Machine Learning from Udacity. She is proficient in a range of technologies, including ML, AI, Backend, Python, Web, and Software Engineering. Overall, Bharathi is a highly skilled and experienced software engineer who is passionate about leveraging her technical expertise to develop innovative solutions that solve complex business problems.