About

Bhawana Upreti is a highly skilled ServiceNow Consultant at Deloitte USI with almost 5.6 years of experience in the ServiceNow platform. She is a Certified System Administrator (CSA) and has a proven track record of designing, developing, implementing and maintaining complex requirements across CSM, FSM and mobile applications. Bhawana is confident, energetic, self-dependent and helpful, which are some of her basic characteristics that have helped her to work on various personal and professional levels in her career. In her current role at Deloitte, Bhawana is responsible for designing, developing and implementing scoped applications within ServiceNow. She has expertise in UI, Mobile and other technical stacks. Her past experience includes working as a Lead Associate and Senior Engineer at Nagarro, where she was responsible for gathering, designing, developing, implementing and maintaining complex requirements across ITSM and ITBM ServiceNow modules. Bhawana has also led weekly scrum meetings for sprint planning, review and release, and has experience in development in multi-tenant environments. Bhawana has a Master of Computer Applications (MCA) from Guru Gobind Singh Indraprastha University and a Bachelor of Computer Applications (BCA) from Indira Gandhi National Open University. She has a strong understanding of computer software engineering and computer science, respectively. Overall, Bhawana has a relevant experience of 6.37 years in the ServiceNow platform and has a deep understanding of the technical aspects of the platform. She is a highly motivated individual who is passionate about delivering quality work and is always willing to go the extra mile to ensure client satisfaction.