About

Bisharah Saeed is an experienced Operations Manager, Senior Project Manager, and Mentor with a strong background in project/operations management, customer service, and hiring. With four years of experience in both for-profit and non-profit sectors, Bisharah has developed expertise in project management, operations management, communication, leadership, quality assurance, resource allocation, task delegation, project planning and scheduling, procurement, project delivery, workflow management, process optimization, delivery management, mentorship, performance improvement, cross-cultural management, daily work management, and KPI monitoring and improvement. As a Senior Project Manager at 7frames, Bisharah is responsible for handling ownership of multiple projects, ensuring their delivery within the deadlines, being a singular point of contact across multiple projects, streamlining the ease of access of resources, applying problem-solving skills between clients and internal teams, and overseeing the project lifecycles. Bisharah has also streamlined operations, trained and mentored team members through coaching sessions, and eliminated bottlenecks in the productions processes. Bisharah has worked closely with founders for the development of strategies and process improvements. Bisharah ensures smooth access to project resources for all functional teams and coordinates with team managers to ensure projects are on track. Bisharah has implemented problem-solving skills across the projects whenever required and has been an effective communicator between the clients and internal teams. Bisharah also monitors metrics to analyze the performance of team members, oversees day-to-day operations, implements process improvement plans, and coaches team members. Bisharah has previously worked as a Project Manager at 7frames and as a Project Operations Lead at dweebs global. At 7frames, Bisharah led multiple projects simultaneously, managed production teams for the creation of content for clients like Cuemath, Leadschool, LearningMate, QBS, Hurix, identified roadblocks, and eliminated them for smooth production. Bisharah also handled scrum meetings for internal teams and weekly meetings with clients, monitored performance, and prepared performance reports for senior management. At dweebs global, Bisharah oversaw the entire operations between various functional teams in the company, coordinated with team leads to set deadlines and remove any obstacles hindering production, worked closely with founders to discuss new strategies and process improvements, implemented and handled training programs for team leads, and implemented procedures for proper documentation of datasheets and documents. Bisharah holds a Post Graduate Diploma in Management (PGDM) in Operations Management