About

Bjorn Lee is a versatile and experienced professional in CX and EX, with over 7 years of relevant experience. He has a demonstrated history of working and specializing in Customer Experience Management with "Medallia" and "Qualtrics" and in Sales Readiness and Enablement with "Mindtickle". He is currently working as a Project Manager at saasxchange. Bjorn is an efficient Implementation/Technology Consultant with strong research and implementation capabilities, utilizing effective communication, creativity, and problem-solving abilities. He has successfully managed a wide range of company-impacting, customer-facing projects that enhance brand value and help various fortune 500 companies learn and grow in the process. Bjorn's specialties include Implementation/Technology Consulting with "Medallia", "Qualtrics", "Mindtickle", Experience Management, Sales Readiness & Enablement, Negotiation, Project Management, Logistics, Program Management, and Product Management. Bjorn has previously worked as a Senior Consultant, Professional Services at Mindtickle and as a Lead Analyst at Ugam. He holds a Master of Computer Applications (MCA) degree from Dr. D.Y.Patil School of Management and MCA, and a Bachelor of Computer Application (BCA) degree from Christ College - Pune. He also has a Senior High School degree in Commerce from St. Patrick's Jr. College and a High School - 10th degree from St. Vincent's High School. Bjorn's tech stack includes experience in product management and research science. He is a highly motivated and detail-oriented professional who is committed to delivering high-quality work. With his expertise in CX and EX, Bjorn is well-equipped to help organizations improve their customer experience and drive growth.