About

Charlie Lee is a Senior Manager of Customer Engineering at BrowserStack, with over five years of experience in SaaS consulting and product management. He has worked with Fortune 500 companies such as Lowe’s Home Improvement, Allstate Insurance, Alaska Airlines, and Bank of America. Charlie is a technology generalist with a passion for exploring new languages and frameworks, designing streamlined UX's, and surprising himself through analytical solutions. He brings his background in mathematics to software development, making him a valuable asset to the team. Charlie is proficient in programming languages such as Ruby, JavaScript, Swift, and Python. He has experience in web development technologies and frameworks such as HTML5, CSS3, XML, JQuery, Ajax, and JSON. He is also well-versed in databases and tools such as GitHub, git, PostgreSQL, SQLite3, SQL, and Active Record. Charlie has experience working with Agile development methodologies and pair programming. As a Senior Manager of Customer Engineering at BrowserStack, Charlie leads Enterprise Customer Engineering across US and EMEA regions with teams in SF, NYC, and Dublin, Ireland. He has previously held positions such as Customer Engineering Manager and Solutions Engineering Manager at BrowserStack. In his previous roles, he has led the solutions engineering team across multiple international offices, supported a sales team of 50-60 account executives, SDRs, BDRs, Renewals Specialists, and CSMs, and drove internal sales enablement. He has also implemented cross-departmental communication channels, redesigned SE hiring and onboarding process, and supported various hiring practices across different countries and professional cultures. Charlie holds a Bachelor of Science (BS) in Mathematics from Duke University and has completed a Web Development course from Dev Bootcamp. He is a skilled Senior Software Engineer, product manager, and software engineer with 14.10 years of relevant experience. Charlie can be contacted via email, Gmail, LinkedIn, and GitHub.