About

Charneet Singh is an accomplished Product Lead with over 8 years of experience in building and scaling profitable products. He is currently working as a Group Product Manager at Freo, where he has led the 0->1 journey to find PMF and is now onto 1->100. Charneet has successfully built a profitable product with 1 million users from scratch and is currently leading a team of PMs to scale and monetize the Freo Pay Product. He has achieved profitability by generating revenue through late fees, convenience fees, cross-sell, which is more than input costs such as CAC, repayment losses, and tech costs. Charneet is comfortable with ambiguity and data-based problem-solving. He has a strong foundation in business via his MBA from IIM-C and technology via CSE from IIIT-H. He has a proven track record of building and scaling products with positive unit economics. Charneet has worked with several companies in the past, including Freo (previously MoneyTap) and Acko. At Freo, he led the Buy Now Pay Later vertical and launched a standalone app Freo Pay, which enables customers to avail credit on QR code transactions. He scaled it from 0 to 2 million+ downloads, 500k+ monthly transactions across 80% pincodes with a sub 3% NPA and 20%+ via referrals. At Acko, he worked as Pricing and CX (Product) and increased FNOL by 25% by introducing online claim registration and reward programs. He also optimized personalized pricing for auto insurance users based on internal/external factors, reducing the loss ratio by 15%. Charneet's education history includes an MBA in Strategy from Indian Institute of Management, Calcutta, and a Bachelor's degree in Computer Science from IIIT Hyderabad. His tech stack includes product management. Overall, Charneet Singh is an experienced and successful Product Lead with a strong foundation in business and technology. He has a proven track record of building and scaling profitable products and is comfortable with ambiguity and data-based problem-solving.