About

Chetan Khunti is a results-driven and innovative Product Manager at SpotDraft with a strong background in software engineering and experience in the telecommunications and banking industries. He is passionate about the intersection between technology, business, and problem-solving and has a unique ability to handle uncertainty and ambiguity while maintaining a laser-sharp focus on the big picture. Chetan is a quick learner and is constantly curious about innovation and process optimization based on concrete data analysis. He is a team player with excellent communication and collaboration skills, enabling him to work effectively with cross-functional teams to deliver and manage high-quality products. Chetan is also keen on keeping up with the latest technological trends and general affairs. With experience as an Associate Product Manager at Airtel and Bank of America, Chetan has led GTM to drive adoption among 78k customers of Airtel Thanks for Business by cross-functional collaboration with CX, Business & Marketing teams. He has also reduced TAT for customer issues from 14 to 9 hours by structuring product operations and establishing processes and SOPs. Chetan has conducted over 25 user interviews with B2B customers ranging from enterprise to SMBs to understand user pain points and the problems adding 6 roadmap items. Chetan's unique traits include being love getting an answer to the question 'Why?', hungry for impact, self-owning and self-starter attitude, output speaks work not hours, organized, analytical, and efficient. He prioritizes User > Team > Self and iterates and improves to build a product, not the product. Chetan holds a Bachelor of Technology in Computer Science and Engineering from Marwadi University. He is proficient in product management and software engineering and has relevant experience of 2.61 years.