About

Chetan Shirsath is a Senior Manager at Atlassian, a global software company that provides collaboration and productivity tools for teams. With over 16 years of experience in the technology industry, Chetan has established himself as an expert in customer support and success. Currently serving as a Senior Technical Support Manager at Atlassian, Chetan is responsible for leading and managing a team of technical support professionals who provide enterprise-level support to customers. He is also involved in building and executing strategies to enhance customer loyalty and satisfaction. Prior to his current role, Chetan worked as an Enterprise Support Manager at Atlassian, where he was responsible for managing priority support and customer success teams. In this role, he worked closely with cross-functional teams to ensure that customers received the best possible support and service. Before joining Atlassian, Chetan worked as a Senior Manager at Oracle, where he gained valuable experience in managing large teams and delivering high-quality customer support. Chetan holds a Bachelor of Engineering degree in Electrical Engineering Technologies/Technicians from the College of Engineering. He is a highly motivated and results-driven professional who is passionate about delivering exceptional customer experiences. With his extensive experience and expertise in customer support and success, Chetan is a valuable asset to Atlassian and is excited to be part of the company's new journey in Bangalore and India. He is committed to building strong teams and driving customer loyalty and success.