About

Chethan Shriyan is a Senior Product Manager with over 11 years of professional experience in the e-commerce and internet industry. He has worked with top firms such as Amazon, Swiggy, and Myntra in business and product roles, with a focus on Customer Experience, Supply Chain, Customer Service, and Supply Operations. Chethan has more than three years of prior consulting experience with Deloitte and two years of pre-MBA experience in a technology product/engineering company. Chethan holds an MBA from IIM Kozhikode (Marketing & Strategy) and a B.Tech from NIT Surathkal (Information Technology). He has a proven track record of delivering results in reducing customer contacts and product quality defects for Amazon India and APAC. He has also led programs and mechanisms to improve supply operations, supply health, supply-led customer experience, and vendor management for Swiggy. Currently, Chethan is a Senior Product Manager at Amazon, responsible for Search experience, Returns and returns experience, Customer Service, Payments, Benchmarking, and After-market services for Amazon Poland (Amazon.pl). He has a strong tech stack with expertise in product management and search. Chethan's relevant experience in the industry is 13.04 years. In summary, Chethan is a seasoned professional with a strong background in e-commerce and internet firms, with a focus on Customer Experience, Supply Chain, Customer Service, and Supply Operations. He has a proven track record of delivering results and has a strong tech stack with expertise in product management and search.