About

Chirabrata Das is a highly skilled and experienced techno-functional professional with over 12 years of relevant industry experience. He has a strong background in customer onboarding, product implementation, solution consulting, customer success, customer engagement, and product management. Chirabrata is passionate about setting up teams and scalable processes from scratch to enable an increase in recurring revenue. He has been working in the B2B SaaS space for the past 8 years and is committed to continuing his career in this area. Currently, Chirabrata is the Head of Customer Success at cognisaas, where he is responsible for leading the customer success team and ensuring customer satisfaction. Prior to this, he held the position of Director - Customer Success at yellow.ai and Technical Program Manager, Customer Success at unbxd inc. Chirabrata holds an MBA from the International Management Institute - IMI, as well as a Bachelor of Engineering from RGPV. He also completed his AISSCE from St. Paul H.S. School, Indore. In terms of technical skills, Chirabrata is proficient in product management, AI, and search. He is a highly motivated and results-driven individual who is always willing to go the extra mile to ensure customer satisfaction. If you are looking to discuss CS processes or restructuring the CS function, Chirabrata is the person to speak to. He is always open to new challenges and opportunities to grow both personally and professionally.