About

Chirag Mehta is an experienced Operations Engineer with extensive knowledge in the field of OS and Network. Currently working with Amazon Web Services (AWS) as an Operations Engineer II, Chirag has expertise in Cloud Security and is a self-motivated and fast learner who loves challenges and is always ready to explore cutting edge technology. Chirag has a Master's degree in Electrical and Electronics Engineering from San Jose State University and a Bachelor of Engineering (B.E.) in Electronics and Telecommunication from the University of Mumbai. With 7.11 years of relevant experience, Chirag has worked with companies like 8x8 and Bitglass, Inc. in the past. At 8x8, Chirag was an Enterprise Support Engineer responsible for troubleshooting VoIP and SIP servers for call quality related issues using internal VOIP tools and Wireshark. He also managed bug reporting, tracking, and management using JIRA tracking tool. Chirag provided Tier III Product Support for Enterprise Customers for Unified communication as a Software and developed Python scripts to automate the parsing of legacy customer under management. At Bitglass, Inc., Chirag worked as a Technical Support Engineer responsible for product deployment on Cloud and BYOD devices for enterprise data security. He provided troubleshooting support for Active Directory, Exchange, O365, LDAP, Active Sync, and Data Loss Protection in customer environments. Chirag also has experience in using ELK Stack, SQL to read customer logs, maintaining Linux ESXi servers for Support Team, and expertise in Single Sign On, SAML protocol, and identity provider configurations for deploying Cloud Access Security Broker (CASB). Chirag's tech stack includes AWS, Web, and SQL. He is a skilled Operations Engineer with expertise in Linux Troubleshooting, Windows Troubleshooting, and Active Directory management. Chirag is a dedicated professional who always strives to deliver the best results and is passionate about his work.