About

Chitralekha Mishra is a highly experienced Senior Program Manager, Global Strategy & Operations at Salesforce with over 14 years of diversified experience in leadership, management, customer support, project management, analysis, configuration, implementation, and extensive experience in RMM and CRM tools and SQL Database. With important certifications like PMP, ITIL, OCA, KCA, Oracle CRM OnDemand Implementation, Python, Machine Learning, and Tableau, she is a focused self-starter with solid analytical problem-solving, planning, and decision-making abilities. Chitralekha has worked in various roles in the past, including Manager - CSE and Assistant Manager at Kaseya. She has a Master's Degree in Computer Science from Utkal University and has completed her 10+2 and 10th from KV Paradip Port. Her tech stack includes Salesforce, SQL, Python, ML, and she is a Senior Software Engineer. With over 17.20 years of relevant experience, Chitralekha has proven herself to be a competent and skilled professional in the tech industry. She has a strong track record of delivering successful projects and driving results, and her expertise in customer support and project management has been invaluable to her teams. Chitralekha's ability to analyze complex problems and develop effective solutions has earned her a reputation as a strategic thinker and problem solver. She is a valuable asset to any team and is always eager to take on new challenges and push herself to new heights.