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chris randall
senior technical support engineer
About
Chris Randall is a highly experienced Senior Technical Support Engineer currently working at VMware. With over 16 years of relevant experience in the IT industry, he has a proven track record of providing excellent technical support and customer service to clients. Chris has worked with several renowned companies in the past, including Symantec, where he served as a Senior Learning Systems Administrator and a NetBackup Technical Support Engineer. These roles have given him extensive knowledge and experience in the areas of learning systems administration and technical support engineering. Chris's educational background includes attending Woodcreek High School, where he received his high school diploma. He later enrolled at Sierra College, where he pursued his passion for technology and graduated in 2005. As a Senior Technical Support Engineer at VMware, Chris is responsible for providing technical support to clients and resolving complex technical issues. He is also involved in troubleshooting and identifying issues with VMware products, providing training to customers, and collaborating with cross-functional teams to ensure customer satisfaction. Chris is a highly motivated and detail-oriented professional who is committed to providing exceptional customer service. He has excellent communication skills and is able to explain complex technical issues in a clear and concise manner. With his vast experience and knowledge, Chris is a valuable asset to any organization he works with.
Education Overview
• sierra college
Companies Overview
• vmware
• symantec
• gap
• california deaprtment of education
• hewlett packard
Experience Overview
17.9 Years
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Experience
Skills
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active directory
cisco technologies
customer service
data center
disaster recovery
help desk support
integration
it operations
itil
lan wan
linux
management
microsoft office
network security
networking
san
sdlc
security
servers
software documentation
storage
switches
team leadership
technical support
Technical Support
training
troubleshooting
unix
vendor management
virtualization
vmware
windows
windows server
Contact Details
Email (Verified)
chrXXXXXXXXXXXXXomMobile Number
+91XXXXXXXXXXEducation
sierra college
2004 - 2005
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